Jimmy Nappo

Their fee is 4.5%. They did a good job of selling my home without any additional work. That is good,

I am very pleased that I chose Jimmy Nappo as my real estate agent for the recent sale of my home in Los Altos. From the first meeting with Jimmy and his father Jim, I was comfortable with them and their approach to the business. Jimmy is professional, knowledgeable and efficient. I had to have various kinds of work done on the house before putting it up for sale and Jimmy arranged for good people to do the work for me without me having to search for resources. Jimmy is fun to work with -- he has a nice sense of humor and a calming presence which is wonderful when some of the myriad details start to irritate. I enjoyed the process! He was forthcoming with what he thought I needed to do to sell the house at the best price and -- given that this was in the midst of the COVID pandemic -- ready to admit he did not always know what the market would be when we put the house on the market. It turned out positively for me and for the buyers and I was very happy to close after just a few days on the market. I would certainly use Jimmy again if and when I needed to buy or sell a house in the area.

ZillowVERIFIED

I am late in providing this review. I want to let anyone considering a realtor to look no further. Jim and Jimmy are best in their breed for their integrity, honesty and communication skills. My brother's and I enlisted their help in selling my parents home on 262 Martens Ave in MV. They understood the value and were interested in us getting us the most for the market value, and not just about a quick sell for themselves. Jim and Jimmy make a great pair, and were extremely responsive to all our needs in preparing this property for sale, as we had 54+ years of life and memories in this home to deal with. From cleaning, to yard work, to waste removal; they helped us every step of the way. They respected the fact that this was the home we grew up in and valued our need to find another family that would appreciate the wonderful family home that it is. Again, look no further for your realtors!

ZillowVERIFIED

Jim Nappo was introduced to me by a very good friend of mine. Jim came very highly recommended and when I met with him, I could tell why! He seemed very knowledgeable and truly helpful. He gave his professional advice with a true concerns a family would have. He guided through the house purchase with great proficiency to make sure I won the bid for a house that I really liked! He also introduced me to a lender who was quick and efficient! Jimmy Nappo helped me through the documentation which follows. The entire experience was stress free with the team of Jim and Jimmy taking care of everything and being there to help with all my concerns. I would recommend them as enthusiastically as they were recommended to me by my friend!

ZillowVERIFIED

Jim Nappo was introduced to me by a very good friend of mine. Jim came very highly recommended and when I met with him, I could tell why! He seemed very knowledgeable and truly helpful. He gave his professional advice with a true concerns a family would have. He guided through the house purchase with great proficiency to make sure I won the bid for a house that I really liked! He also introduced me to a lender who was quick and efficient! Jimmy Nappo helped me through the documentation which follows. The entire experience was stress free with the team of Jim and Jimmy taking care of everything and being there to help with all my concerns. I would recommend them as enthusiastically as they were recommended to me by my friend!

ZillowVERIFIED

Excellent is often overused but not in this case. We looked for someone to sell our family home that we grew up in since 1959. I grew up in silicone valley and have see my share of fast talkers. We wanted the qualities that few people forget. Integrity.trust,and a vast knowledge of the fast pace housing market in the bay area. Jimmy was the first to return call. After we met we knew they were special. Father and son and we felt like part of the family. They have a realistic knowledge of the entire housing market and they did everything. Nothing was overlooked. After looking at our home they explained based on the condition and lack of upgrades the asking price had to be less. If we had re-plumbed the home with copper and the 3 bathrooms were completely redone with granite along with the kitchen the asking price would be different. Their work ethic and professionalism is the best. When you need someone to trust in the housing quest look no further. You won't regret it.

ZillowVERIFIED

Jimmy was an outstanding realtor for us - he is extremely professional, knowledgeable, trustworthy and personable. This is the second real estate transaction that he has helped us - our house purchase 5 years ago, and now the house sale. In both transactions, we felt that we got a great price. In the end, our house was sold for more than double the original purchase in just 5 years! We also received and accepted an offer days before the open house occurred. Jimmy knows the market very well, and has great professional contacts to supplement the great service. We moved out of our house to Canada about one month before the listing, and Jimmy made the process of fixing up the house, staging it and listing the place extremely easy and painless from afar. Jimmy always provides timely, honest and clear advice - we never felt pressured to do anything. Lastly, he goes above and beyond our expectations, we didn't really have to worry about anything. I recommend Jimmy wholeheartedly and would definitely work with him again in the future.

ZillowVERIFIED

We just sold our home of 22 years that we bought with Jim as our agent. I hired Jim as a result of him being the agent for the seller when I purchased a vacant lot 25 years ago. Jim was such a great agent I wanted him on my side. With Jimmy now Jim's partner they can be everywhere at once. I have now sold 5 properties and bought 1 over a 25 year period through their team. They are professional, responsible, and kind in every sense and I highly recommend them.

ZillowVERIFIED

Jimmy Nappo helped us purchase our home in Menlo Park. Here are some of the exceptional experiences we had with Jimmy. He was our 2nd agent after we had spent 18 months with our first agent. * He would give us space when we were visiting a house, and let us gather our thoughts to have a discussion. Bay Area market is very competitive, and most of the houses don't have good floors plans and aren't in the best of condition. It is anyways a frustrating experience to see the houses. Our previous agent would identify so many problems with each house that it would feel like insult to the injury, and made it emotionally a very hard experience. Jimmy would ask us questions to learn about us, instead of imposing his opinion on us. He also coached us on when we were unreasonable* Jimmy is action oriented. If we had a question, he would be calling people in seconds to get that information. He wasn't presumptive and kept a very open mind with possibilities. There is no place for lazy in Bay Area market. His mode of operation was that we are picky people and if we like something many other people will like it, so let's get to action. He would call county office to get details to verify details. There was one house where we were interested but then he pointed out that some neighborhood details. We are so thankful that we didn't go in there.* He was also patient and detail oriented when we wanted to visit the house multiple times. He even went into the attic with us in one house, and looked through details to make sure we aren't missing some corner. * His network is amazing. There were many agents we ran into when we visited open houses, and people would recognize him, give him hugs, and spoke positively about him. He is not only a successful agent but also a good person.* In each offer we made with Jimmy, his guidance on target price was always in the right ball park. He never pushed us, but asked appropriate questions to help us made decisions, and always supported our decision. We felt very comfortable that he won't let us buy the wrong house, and also confident that he would not let us be silly when the right house came by.* We ended up getting a pre-MLS house, and we are convinced that there is ZERO chance we would have gotten this house if Jimmy wasn't with us. He didn't miss any step, he was prepared, and had the right mindset and network to resolve issues. We feel very fortunate to have met Jimmy, and got an opportunity to work with him.

ZillowVERIFIED

Jimmy Nappo helped us purchase our home in Menlo Park. Here are some of the exceptional experiences we had with Jimmy. He was our 2nd agent after we had spent 18 months with our first agent. * He would give us space when we were visiting a house, and let us gather our thoughts to have a discussion. Bay Area market is very competitive, and most of the houses don't have good floors plans and aren't in the best of condition. It is anyways a frustrating experience to see the houses. Our previous agent would identify so many problems with each house that it would feel like insult to the injury, and made it emotionally a very hard experience. Jimmy would ask us questions to learn about us, instead of imposing his opinion on us. He also coached us on when we were unreasonable* Jimmy is action oriented. If we had a question, he would be calling people in seconds to get that information. He wasn't presumptive and kept a very open mind with possibilities. There is no place for lazy in Bay Area market. His mode of operation was that we are picky people and if we like something many other people will like it, so let's get to action. He would call county office to get details to verify details. There was one house where we were interested but then he pointed out that some neighborhood details. We are so thankful that we didn't go in there.* He was also patient and detail oriented when we wanted to visit the house multiple times. He even went into the attic with us in one house, and looked through details to make sure we aren't missing some corner. * His network is amazing. There were many agents we ran into when we visited open houses, and people would recognize him, give him hugs, and spoke positively about him. He is not only a successful agent but also a good person.* In each offer we made with Jimmy, his guidance on target price was always in the right ball park. He never pushed us, but asked appropriate questions to help us made decisions, and always supported our decision. We felt very comfortable that he won't let us buy the wrong house, and also confident that he would not let us be silly when the right house came by.* We ended up getting a pre-MLS house, and we are convinced that there is ZERO chance we would have gotten this house if Jimmy wasn't with us. He didn't miss any step, he was prepared, and had the right mindset and network to resolve issues. We feel very fortunate to have met Jimmy, and got an opportunity to work with him.