Jessica Sun

ZillowVERIFIED

Jessica helped us purchase our first home and guided us through every step of the process. We first began talking to her about purchasing a home in Palo Alto while we were still living overseas. She was helpful from the start, very patiently explaining both the market as well as the process. She is a Palo Alto native so knows the area like the back of her hand, which was very helpful given we are less familiar with the area. Jessica was also very dedicated to us as clients. It took us about 6 months from the time we first contacted her (long before we had mortgage pre-approval) to the time we actually purchased a home, but she was always responsive and proactive in our home search, sending us interesting listings while we were not yet in the area, and then later spending almost every Sunday with us (pre-shelter in place) visiting homes she had identified. She was very perceptive and was quickly able to discern our tastes and priorities, so narrowed down the listings to ones we would actually be interested in. I appreciated that she has a very good eye and would often give us suggestions of how various properties could be improved when we asked for her advice on this front. Jessica is also very personable and took the time to get to know our family, including our two young boys. Overall, we found Jessica to be very earnest, responsive, knowledgable about Palo Alto, and personable. She was a pleasure to work with.

ZillowVERIFIED

We heard about Jessica from one of our colleagues at work who had had a great experience working with her. From our very first meeting, she came across as someone who was very friendly, knowledgeable and passionate. She engaged with us thoroughly through the process to understand our exact needs. Once we were on the same page, she curated the search based on the things that mattered to us. This made the process personable and also enjoyable as we ended up seeing only the kinds of houses that we would be willing to live in. Outside being great at what she does, Jessica is very personable. She has the ability to empathize with new customers and has a way to calm them down when things might look complicated. Jessica also had a very good understanding of the market and was able to tell us how to bid fairly yet competitively. She was also excellent at knowing when additional personal touches to the application would be helpful. Her useful tips and suggestions were eventually what helped us gain a very competitive advantage while bidding and getting us our first new home.Overall she was great to work with. We would highly recommend her to anyone looking for a house in the area.

ZillowVERIFIED

I am an investor (flipper) in the Bay Area. Jessica brought me a fixer in mid-2018 and helped negotiate a price that I could quickly act on. We just sold it and Jessica brought me multiple offers along with a cash offer which she countered up and got me an even better price (thank you!). Jessica is genuinely interested in who you are and what your goals are. This is because she's a genuine person who understands that relationships are key (rare in this business). She knows the market and is surrounded by a strong team. Jessica, thank you for everything...looking forward to working with you again soon.

ZillowVERIFIED

Ive tried other agents, but never found one worth sticking with until I started working with Jessica. Jessica is earnest, diligent, empathetic and extremely hard working. She took the time to learn what I was looking for, answer all my questions and show me off market properties that I could not find on the internet. All the offers I put in went smoothly, unlike the painful experiences I had with other agents. In the end, it was Jessica who helped me buy a house in this crazy market. She noticed ithe house had come back on the market after a failed contingency. She was also able to get me accurate pricing information that saved me money. After my offer was accepted, Jessica was invaluable. My closing situation was complicated. It involved a loan from the city, the delayed sale of my previous home, problems with my loan, numerous vacations of key personnel and other complexities. Jessica handled it all like a true professional.I recommend her to all my friends and coworkers.

ZillowVERIFIED

My husband and I were excited to begin searching for a home for ourselves and our two children. But searching quickly became a lot of work and we were disappointed when offers we made on homes were turned down. The market and price negotiations were difficult to navigate, and we were beginning to lose hope. Just when we were about to give up, a friend of my husband's recommended Jessica for her professionalism and market knowledge. We were hesitant to begin our search again from the start, but after meeting Jessica, we knew right away we made a good decision. Jessica is smart, responsive, and moves fast. She knew all the right questions to ask. In no time at all, she knew exactly what we were looking for--- and found it!We are so happy and now I can't imagine if we had waited months or even years to live in our beautiful home. Jessica, thank you! You made this all possible. I have already recommended you to all our family and friends. We love our new home!!!