Jessica Maddern

ZillowVERIFIED

After fifteen years in the same home aEUR" where we raised our kids aEUR" we made a sudden decision to leave the area. This was the first and only home weve ever bought so it also would be the only home weve ever sold. For novices like us, the anxiety, emotion, and fear involved in selling a house in a rapidly changing market was entirely overwhelming. My only entry point into the aEURoereal estate businessaEUR? was that I knew Jessica as aEURoepre-real-estateaEUR? colleague. I reached out to her explaining our situation and from the first meeting, where they came to us in the familiar surroundings of our own dining room, we knew we wouldnt need to look anywhere else.From the very beginning Brad, Jessica, Morgan and the entire Maddern Team managed every aspect of the home selling process. They set clear expectations of what we needed to do to prepare our home so that we could achieve the maximum return on our investment. They communicated with us often about where we were in the process and what the next steps would be. They were patient and empathetic knowing this could be both frustrating and stressful for first-time sellers but never avoided conversations in those moments where hard decisions needed to be made even when that happened in the evening or on weekends. The experience they brought and the professionalism that came with it was second to none. Personally, I never want to sell a home again but if I did, I know exactly who Id call first. Do yourself a favor. Start and end with Maddern Team at Keller Williams Realty.

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Heather and the Maddern team helped me and my wife buy our first home. They made the process so smooth and explained every step of the way in details. We thought the process would be overwhelming and we were convinced it was going to take us months and months to get our first home , but as soon as we started working with Heather and team the process went by so fast and in exactly a month we are now first time home owners. While the news, media, family and friends was telling us how crazy the market is in 2021 and made us doubt we'd ever get a home this year, Heather showed us the numbers and facts on sheets of paper and reassured us. While I spent days and weeks reading horror stories of people getting their offers rejected for months and beaten by cash investors, Heather was able to get our FIRST offer accepted and even negotiated back and forth to leave nothing on the table. Ashleigh was also very kind and always communicated with us as well as replying promptly!!The Maddern Team stayed with us the whole step away and always replied promptly. Shout out to Heather, Morgan, and Ashleigh!The recommended vendors The Maddern team suggests are all wonderful and return calls immediately just like they do and truly feel like they want to help out.

ZillowVERIFIED

We have had the pleasure of working with Jessica, Brad and the entire Maddern Team since 2018. From selling our first home in 2018 under a contingency contract all while purchasing our second home at the same time and then selling our 2nd home this past March in a hot market where we received 12 offers, multiple over asking with the highest $40K over the original asking price, they have made the process each and every time stress-free, smooth and dare we say it aEURoefunaEUR?. We can easily and honestly say that we have grown to love selling and buying homes because of how effortless this team has made not 1, not 2, BUT 3 of our experiences with them. This team truly understands the value of the client relationship, and that shows in the way that they have served us not only during the home buying and selling process, but also well after the closing date with client appreciation dinners, regular mailers that inform us on how to care for our home through each season and ways to get connected with our local community through events. Jessica is a go-getter; she is an unmatched negotiator, highly respected, knows and presents the statistics of why a home would or wouldn't sell for a given price, she communicates promptly with even the small questions, advises wisely on why an offer is strong or not, and has created a stellar team that is driven with the same work ethic as her with one focus in mind: THEIR CLIENTS NEEDS. What more could we want, need or ask for? This team is a well oiled machine and were grateful and blessed to be a part of it for many years to come!

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They follow you every step of the way yo make sure you understand whats going on as a new home buyer we really appreciated that! The follow after we moved in was very helpful.

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We were frustrated with selling our home, and then we found the Maddern Team. We had moved out of town and knew we would have some items to fix, long distance. They staged our home and had an open house immediately. We had a couple of offers. The team assisted us with contractors to fix problems. They went above and beyond meeting contractors at the house, saving us a two hour drive several times. They were so personal and knowledgeable, we knew we were in good hands. We closed quickly and smoothly. I have worked with many realtors in my life. They were the best.Terry Pittman

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My uncle and his fiancA(C) were exploring the possibility of relocating from Buffalo, NY to the Dallas Metroplex. Brad picked them up from their hotel and spent an entire day with them showing homes according to their specified criteria. My uncle and his fiancA(C) were very impressed by Brad and thought he was aEURoesuper greataEUR? and aEURoepersonableaEUR?.The Maddern Team is the best real estate company we have ever dealt with. Very professional, experienced, and helpful. If you want a team thats attentive to details with great customer service, then we highly recommend The Maddern Team.

ZillowVERIFIED

Jessica is my go-to agent for buying a house. She is very professional and goal oriented. We thoroughly enjoyed working with Jessica and appreciate her marketing and thoughtfulness.

ZillowVERIFIED

We could not recommend Brad and Jessica more! As first time home buyers, they were instrumental in walking us through every step in the process and making sure we were well-informed, comfortable and ultimately successful. Not only were we first time home buyers but we were also navigating buying from cross country and during COVID...again they were the best teammates we could've asked for!

ZillowVERIFIED

Outstanding performance in marketing our house and quickly finding a buyer whose offer exceeded asking price. The Maddern Team is knowledgeable, experienced, professional, and willing to go the extra mile to help the client. We highly recommend them.

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My wife and I recently sold our home and bought another all in the span of 6 weeks working with Jessica and her husband Brad- Team Maddern. Our home was professionally staged and photographed and as a result, received multiple offers on our first open house weekend! When looking for a home to buy Jessica and Brad were always available, even on short notice, to show us a property and did their homework on the pros and cons of each location. My wife and I have bought and sold several homes in the past- we can honestly say we have never enjoyed the process more than we have while working with Team Maddern, and would definitely recommend them to anyone buying or selling their home