Jesse Ibanez

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

When we decided to sell our condo in Normal Heights, I had no idea how quickly offers were accepted only to have buyers change their mind later. Luckily, Jesse Ibanez not only expected this, but always had another interested buyer on the back burner. His experience and hard work behind the scenes kept the process going and we were able to sell above list price. His team, Lori and Bella, are very professional and I could trust them to ensure that all the paperwork was done correctly. We were also very impressed with all the companies that Jesse has carefully chosen to work with. If you're looking for a real estate team, whether buying or selling, you can't go wrong with the GreenHouse Group.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

You need to go with the Jesse, Jeremy, and the Green House Group! I just bought a house and the GHG team was amazing and helped me every step of the way, from showing me properties to an awesome welcome home kit when I got the keys. Jesse and Bella are excellent on the real estate side and Jeremy and Erin made the loan process understandable and easy. And the office manager Lori was great at tying it all together. Look no further and just call GHG!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Great experience. I live on the east coast and needed to sell my california property. They handled everything and made the transaction super easy and convenient. Highly recommend.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

From our initial meeting we felt like family. Jesse, and his team exceeded our expectations with their level of care and attention to our needs. The level of detail and service this team provides exceeded our expectations and set the bar. Jesse sets himself apart with his confident approach and marketing strategies. He excels in his communication and timely responses. We cannot thank Jesse enough for making selling our first home a remarkably smooth process and memorable experience!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I worked with Jesse Ibanez and Craig Sutliff at the GreenHouse Group to buy my first home.They are knowledgeable about the San Diego market, however, missed showings, delayed responses, and contract errors made the home buying process very stressful. What drove me to write this review was their response when I asked if the sellers had initiated a repair I thought was included in my contract. They used phrases like aEURoerevisionist history,aEUR? and asked aEURoeour conversations werent recorded, right?aEUR? and deleted their text messages to me. The issue was that I thought the addendum was an addition to my original repair request. I did not know that the addendum superseded my original repair request. Jesse also said that I must not have read the contract. I did read it, but even if I hadn't, a realtor should discuss the contract with their buyer thoroughly enough so that the buyer isnt confused about what they signed. In fact, I caught several errors on past contracts. For example, I told my realtor I would allow free rent back, as the seller requested, but I noticed it was missing from the offer that was prepared. The seller would not have considered my offer without a rent back. The numerous errors on my contracts and my realtor forgetting about private showings that he scheduled made me question how much effort was put into my home purchase. Furthermore, messages to my realtor were not addressed in a timely manner. 1) I sent my realtor 4 properties I wanted to see that did not have open houses. He replied saying he would look into it. After 4 days passed without any updates, 2 went pending. 2) I told my realtor during a showing that I wanted to make an offer. By the time my realtor was ready to put together the contract, the seller had already accepted another offer. 3) My realtor was out of town during my 7 day inspection contingency period. I asked if I should hold off on communicating until he was back or if I should work with other team members at the office while he was away. I would have been ok with either option because I wanted to be respectful of his time off, but he assured me that he would still be working. When I texted my realtor to discuss the inspection report, he texted me back 5 days later at 8pm saying he was available. At this point we were already a day PAST the contingency deadline. I am not sure why my realtor suggested I put a 7 day inspection contingency in my contract when he knew he would not be working. If I had known, I would have made the contingency 8 days to accommodate his travel plans and avoid upsetting the sellers by missing the deadline. After I provided feedback about these delays, Jesse told me aEURoesome people just have different communication stylesaEUR? I enjoyed working with the mortgage side of the GreenHouse Group, but cant say the same for the realtors. I felt it was dishonest of my realtor to delete his text messages to me and unreasonable to tell me that it is normal to take 4 to 5 days to respond in a hot market like San Diego.