Jennifer Cook

Jennifer and Jim work together as a team to get the best result for the client. Jennifers communication skills were outstanding and consistent. Very impressed with their commitment to the sales process both after the engagement contract signed and post-sale. They are in it for the long haul and I could certainly recommend them to the fullest. True professionals.

Jennifer is very pleasant to work with. She is knowledgeable about area and her response time to questions is always timely.

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John and his wife Angie even though I never met her are the best. Paid attention to my wishes and found me a house within a week. I'd recommend them to anyone looking for a house.

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Ellen is extremely personable. She learned what we were looking for and did not give up until she helped us find the right place. She assisted with working through challenges and helped find the perfect forever home for our family. Ellen learned what we wanted and needed and was tenacious in finding the right home. I would highly recommend Ellen to anyone buying or selling.

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Spencer and the team were great. I was buying a house sight unseen from another state and Spencer was going to showings over the weekend and weekdays. The team helped me through every step of the closing process and were in constant communication with me. A wonderful team to work with.

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In this crazy housing market, Alyssa was able to not only help us find a house to put an offer on but have the FIRST house we looked at and placed an offer on accepted while staying in our price range. We bought our first home with Alyssa and it was an incredible experience. Our biggest priority when buying our house was the location. She was able in this competitive housing market to find multiple houses in our price range while meeting what we envisioned in a future home. I am forever grateful to Alyssa for finding us a home to host and grow our family! Alyssa was very responsive and helpful throughout our entire buying process and provided multiple recommendations throughout the process. I would recommend Alyssa to anyone!

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Jen was always available to answer any questions I had. She was also able to schedule viewings that fit my schedule. She was able to renegotiate quickly with the sellers agent, when I had some financial issues. She was able to get the sellers to cover some of the closing cost.

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Julia was nothing short of amazing throughout our entire home-buying journey. This was our first home purchase and Julia was incredibly helpful in guiding us step by step through the process, especially during this crazy real estate market! She responded within minutes to our requests to set up showings for houses we were interested in. She even met us for late night showings when that was the only time we could arrange with our work schedules. During days filled with home showings, Julia kept us updated on every change to make sure we weren't wasting our time! For example, we were on our way to meet Julia for a showing when she called us to explain that the seller had just changed their requirements to cash only. So she cancelled that showing and we moved on to the next one on our list! We were looking for a fixer upper house, and Julia had endless positivity and encouraged us to see the potential in each home! After each showing, she asked for feedback on what we liked/disliked and incorporated this into her recommendations for homes to view next! For the home we eventually ended up closing on, Julia got in touch with the selling agent immediately to request that they did not accept any offers until we were able to get in and see it/make our offer. She helped us decide what our offer should include to be competitive while still making sure we weren't getting taken advantage of or putting ourselves in a poor position. After our offer was accepted, Julia was very knowledgable and kept us in the loop about what was coming our way next (house inspections, appraisals, etc...) until closing day. She made what would normally be a stressful few weeks almost hassle free! Julia and the entire Cook team were helpful, kind, respectful, accommodating and professional. I would recommend Julia to anyone in the East Tennessee area looking for an agent that will support them and work tirelessly to find them the home of their dreams!

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Eric genuinely cared about helping me find a good and safe home for me and my son. He didn't try to push me into putting in offers. He expressed legitimate concerns about issues that I might encounter with some of the houses we looked at. He did his research prior to looking at houses I was interested in. He is very knowledgeable about houses, and pointed out so many things I would have never considered. He was very responsive to my house inquiries, and drove all over East TN to view houses with me, sometimes multiple in one evening. I truly felt that he cared about my wellbeing, and that of my son's, and wanted us to feel safe and secure in whatever house I chose. I was very impressed and happy with the ease of the house buying process. Eric, The Cook Team, and my loan officer were all very efficient and helpful. We closed right on time with no hiccups, and I'm now in my home with my son. I truly appreciate the work that everyone put into making this possible for me and my child.

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Angie was very professional and fantastic. She went out of her way to do everything possible to find us a house. She is a very kind and caring person . Would recommend her to anyone. Would give a 10 star if there was one.