Jennie Lok

ZillowVERIFIED

Ashley has been amazing to work with. Engaged since the day we met her, she provided constant updates and assisted in any way she could. We were out of town during the open house and she handled everything very well. We love the video presentations and materials; she has a good crew as well! Ashley made note of every information we provided and shared those with prospective buyers ex. brands of awning & window covers. She gave us pointers and worked with us closely to ensure we met the timeline as she was able to bring in multiple buyers in just 5 days! Ashley made our selling experience very smooth; she was even around to help on the day we moved. Ashley is very detail oriented and will notice items that may even slightly concern prospective buyers. Tuck those personal items away!!We HIGHLY recommend Ashley and you will never go wrong with her. But be prepared to move out immediately as she can bring in good buyers in a small amount of time!

ZillowVERIFIED

It was a pleasure working with Jennie together to buy a new home! I and my wife are very satisfied with the new home and the professional service in the whole process. Jennie helped my colleague to buy a new home before, and my colleague recommended Jennie to us. We had nearly zero knowledge on home searching. Jennie made it an easy start by going through an "end to end solution" for us, including checking our detailed preference, providing useful advice, helping on the paperwork and etc. With Jennie and Ashley's efficient work, we got our new home under our budget in a desired short time.Jennie also helped us connect with contractor to fix small issues. The contractor is also very reasonable and reliable.Overall, Jennie and her team are excellent and I trust them. I would highly recommend Jennie to my friends!

ZillowVERIFIED

We bought a home with Jennie and her team at ZenCoast Homes.It was a great experience for us.We met them just 2 days before the offer deadline on one of the homes we wanted, Ashley and Jennie went above and beyond to prep a offer for us.Ashley owns a home close to us and she addressed all our questions regarding the neighborhood. we felt very comfortable.They explained the process in detail and walked us through all the steps we need to do for closing.Our offer was approved, even though it wasn't the highest offer buyer's received.We worked with one of their suggested lenders at US Bank and we got a great rate and we closed much sooner than anticipated.Jennie is easy to work with and always responds very fast. She answered all our questions with patience. She is very knowledgeable and we would love to buy more properties with her.I highly recommend her.

ZillowVERIFIED

Jennie and team were amazing to work with to sell my home in San Jose. I would definitely recommend her and her team for your real estate needs whether it's for buying or selling. Jennie was so professional and communicative throughout the entire process as well as has great interpersonal skills. Selling my house was a very unfamiliar territory for me and she was very informative and provided a lot of guidance throughout the whole process of selling the home. Jennie and team were also very accommodating and flexible for our needs and she executed everything in a very prompt and timely manner. Her and her team with definitely get things going quickly and provided clear timelines and abided by every single timeline. The staging work, the photography, the videography were all best in class and I could not have been more pleased with how everything turned out! I would definitely reach out to her and her team again for my real estate needs!

ZillowVERIFIED

Jennie, Ashley, Mindy and the rest of the amazing Zen Coast team helped my partner and I sell our Daly City townhome as the housing market in the Bay Area was softening in Spring/Summer 2022. This was my third time selling or buying with Jennie, and it's been an easy experience every time! Jennie and team provided excellent advice about what changes we needed to make to make our home more appealing to buyers before selling, even providing links to affordable light fixtures to consider. They coordinated staging, photos, etc. and always with top-notch communication, transparency and professionalism. Even though the market was in a downturn, we received multiple offers and sold for above asking after just two weekends. I highly recommend Jennie and her team!

ZillowVERIFIED

Jennie and her team helped us sell our condo in this difficult buyers market. Shes was on top of how the sale was going and helped us figure out the right pricing. But most importantly, Jennie goes above and beyond what an agent normally does and personally helps her clients. Although we ended up not needing it, she even offered to let us store our stuff at her parents place if we need time to find a new place!

ZillowVERIFIED

Jennie and her team at Zen Coast Homes are the perfect partners to help you find a great home in the bay area. Not only are they extremely knowledgeable on the entire process, but they also have amazing connections in this space who can help with everything from lending to post-purchase renovations. They were super patient with us through our long search and so personable/understanding when we were stressed by market conditions. 3 months after the purchase, they're still making us feel important - dropping off a little gift basket to our porch. Can't say enough great things about this team!

ZillowVERIFIED

If we could give Mindy 100 stars, we would. During the house hunt process from start to finish, she was patient, understanding, informative, reliable, and truly the best realtor we worked with. She taught us all the in's and out's of what to look out for and ultimately landed us our dream home, as first time homebuyers. Especially post-COVID and during uncertain economic market changes she never gave up on us and even went above and beyond to do extensive research to get us answers to all our questions. We truly appreciate all you did for us, will highly recommend Mindy to all our family/friends, and we can't wait to work with you again!

ZillowVERIFIED

This is the second time Jennie has helped us purchase a home. We went with her (and her team) because we had such a great experience with our first home. This time is no different - Jennie is knowledgeable, professional, patient, and responds immediately to questions - at all hours of day. What I really appreciate about Jennie is that she continues to help us even after close of escrow. She's gotten us in touch with great contractors and movers and is giving us valuable advice about remodeling. She's now coaching us on how to rent out our starter home!We whole-heartedly recommend Jennie and her awesome team and will continue to work with them in the future!

ZillowVERIFIED

Jennie, Ashley, And team at Zen Coast helped my wife and I sell our home in East Bay. We were offered by Redfin a cash offer. Jennie and Ashley Was highly referred. They took time to listen to our needs and goals and helped us set a strategic plan to sell quickly. Their successful team and busy schedule, jennie and Ashley always quickly responded and kept us updated along the process. We received multiple offers and was able to get 200 over asking. Wow. An amazing team that we feel really cares for the people they work with. Even weeks after the sale, Ashley was helping answer questions from buyer. Most honest, professional, and ethical team. Completely trust and will send my friends and family.