Jeff Russell

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I couldnt be more grateful for my amazing talent agent, Kelly! She is truly the most trustworthy, professional, and experienced agent Ive ever worked with. Her quick responses and attention to detail made the entire process so smooth and stress-free. On the closing date, when she handed me the keys, she surprised me with a special gift and a thoughtful cardaEUR"something Ill never forget. Kelly goes above and beyond, and I wholeheartedly appreciate her dedication and kindness. Highly recommend!

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The level of service that the RussellRealtyGrp provides is unbeatable! Jeff is so naturally likable, thoroughly knowledgeable and professional, yet, you end up working with his entire team of equally professional, polite and charming people who make the experience and the process almost easy and close to stress free. I was very impressed by the fact that Jeff had everything organized so flawlessly.

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Although I was hesitant with the market, Kelly was patient and very helpful along the process. Throughout the home search and escrow processes, Kelly had my best interest, while being able to explain my options in an easy manner. Additionally she made sure to be very proactive in the communication on all ends, while also being flexible with time to expedite when possible. I couldn't recommend Kelly enough!

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Kelly is a rock star of an agent! We had never gone through this experience before and she was incredibly patient, protecting us at every step. Always in communication, 100% honest, and incredibly supportive. Every resource we needed she was there was stellar references too!

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Kelly was right on top of every transaction. She always knows exactly what to do and does it to the best of her ability. We always got an immediate and courteous response to every request. This is the second time she helped us get into the perfect home. Kelly is THE BEST!!!

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Stephanie worked through the usual (and, then, unusual and exceedingly difficult) highs and lows of selling a classic home, but one that was built in the 1950s and needed some work and representation so that prospective owners saw the value of this buy. She closed on my preferred date. Great job; great communication; always in the know. Will use her services again on my next sale.

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First time homebuyers, house hunting in SoCal on a tiny budget. We searched four years through job changes and promotions and paying off debt, always feeling like we were inching closer to landing a house, yet always getting outbid. Then the pandemic hit. We watched home prices skyrocket and it was as if we were starting over. Three years lateraEUR" finally caved and reached out to a buyers agent that had been contacting me after I requested info on a property. The agent immediately began pushing us to bid over our budget ceiling and ignored criteria for what we were looking for. After trying to convince me to drop my trusted lender and go with his, I reached out to my lender for guidance. He offered to introduce me to an amazing buyers agent he knew. Kelly Jones of Russell Realty Group turned everything around for us. Her insight, expertise, and sincere empathy allowed us to actually enjoy the house hunting experience for the first time. We didnt feel pressured to make offers on properties we didnt like. If we went aEURoeLeroy JenkinsaEUR? and suggested an offer too high, she would tell us straight up that the property wont appraise for that price. She would walk me through complex inspection/documentation processes via text any hour of the day, and was reliably prompt to respond. We always felt like she was in our corner. Based on our budget and asks in an insane sellers market, we were probably the toughest clients an agent could take on. I'm very happy (and relieved!) to say that we are scheduled to close escrow on 08/11/23. Kellys knowledge, talent, and negotiating skills won us a property we love for 5% under asking price at at time when similar properties are selling for $50K over list. Throughout the process she always listened to our needs, was thoughtful about properties she suggested, and was honest about issues she observed and how they could affect us. Most of all, Kelly stood by us long after other agents wouldve ghosted us for clients with a bigger budget. Our family will always be grateful to Kelly Jones for bringing us home at last.

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Stephanie was extremely meticulous during search and negotiations. She was flexible to meet all the needs of our specific deal, from handling the terms of the deal and the paperwork. She was extremely responsive and attentive to our deal and the deadlines.

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My family recently grew unexpectedly. We werent quite in the place to buy right now and we were referred to Kelly to help us on our home rental search. We had been pushed around by other companies and were on a time limit in our current home. Needless to say, we were stressed out, big time! Kelly was an absolute saving grace. She listened to our needs and didnt waste our time on places that wouldnt fit our family. She understood what would work and wouldnt work even better than we realized on our own, suggesting different floor plans and locations that actually suited us better than what we originally sought. Kelly was super quick to book us showings and really did a great job walking the residence and pointing out things that she liked or didnt like for our particular family. We worked with Kelly for about 2 weeks before we found the perfect home, and with agent representation, we were approved quickly and without as much back and forth. The best part of this is having both Kelly and Jeff in our court for our future home purchase. They are leading us in the right direction to have everything in order when the time is right. I would absolutely recommend Jeff & Kelly to my friends and family.

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I am a first time home buyer. Kelly made the experience, pleasant and exciting. She helped me with any concerns I had throughout the process. I would use Kelly again for any future real estate purchases.