Jeanna Rimmer

ZillowVERIFIED

In making this seemingly abrupt move to Hawaii from the Northeast, I was initially in touch with three different realtors. What I immediately noticed about Jeanna was that she listened in earnest, was incredibly responsive, took us seriously, and remembered what I told her about our particular situation. During our first phone call, she normalized my fantasy of wanting to move to the Big Island by sharing her own story of moving from the east coast. She remembered that we were travelling to the Big Island in about a month, and followed up with me a week prior to make a tentative plan. Leading up to our visit, she gently guided us to search for homes in appropriate areas for our needs, taking into consideration the climate, privacy, insurance, and even traffic conditions. Once we arrived, many of the homes we wanted to see had been claimed, so we hoped to schedule as many that we could that matched our criteria. Jeanna was efficient and organized and we were able to see 13 places in two days. Being pretty clueless, we were fortunate that Jeanna generously shared her expertise and knowledge - from quality of construction and needed repairs to what plants to watch out for in the yard. In fact, we passed on several houses due to such issues. Along the way, we learned from Jeanna of so many of the small idiosyncrasies that are a part of life on the Big Island - about catchments, termites, ants, mail boxes, gates, lanais, and permits. With the rising interest rates, there was an urgency to make a decision, but Jeanna reassured us that there was still time to make changes. She even did a video tour of a house that came on the market after we put in an offer and flew back to the mainland. (The house was in a great location, but had termites, and was very dark.) Ultimately, we stuck with our original offer and her patience throughout the process to arrive at a confident decision was very much appreciated. Jeanna maintained a clear professional balance, sharing information that was useful for us in a friendly manner and making us feel welcome and cared for. Her aftercare has also been above and beyond what we would expect from a realtor. She shared so many contacts for maintaining a house on the island and even offered to check in on the house while we were still transitioning (which she did), all while taking care of so many other clients. I feel more secure in my move knowing that Jeanna is here. We were so lucky that she showed up as we dove into making one of the most drastic, anxiety-inducing, but hopeful decision of our lives.

ZillowVERIFIED

So happy I found Jeanna to help me buy my dream home. Moving from out of state I heard all the horror stories from every person. Jeanna made me feel super confident and comfortable throughout the whole process. Never once did I feel like I made a mistake moving from my hometown. Every step of the way Jeanna made sure she answered my questions and concerns. She has good knowledge of the area and got me connected to every service I needed! She got things moved quickly for my family and I which was great. I couldn?t be happier with the service I was provided. I would highly recommend Jeanna to friends, family and strangers.

ZillowVERIFIED

Oh my goodness, what a fabulous agent! Jeanna really worked for us and was there quickly and professionally for any issues or questions we had. She went above and beyond before the sale and continued to help us out after the sale was complete. She is a nice person to top it all off! If youre looking for an agent with a lot of Aloha, here she is!

ZillowVERIFIED

Jeanna was proactive and helpful every step of the way and made us feel very taken care of. Fair, responsive, informative and thorough. Jeanna researched and delivered many options and found hard-to-find documents giving us history and perspective on the locations we landed on. She went the extra mile during inspections, found creative ways to manage costs, and worked well with the sellers, always dealing with everyone involved with courtesy and respect. We would work with her anytime!

ZillowVERIFIED

WOW!!!!! Jeanna is one of the greatest real estate professionals there are! Real estate is booming and she always made us feel like we were her only clients (she has many). She gets things done and gets them done immediately. Not only is she top notch at what she does but she is a kind, caring, and generous person. She went above and beyond helping us relocate. Jeanna is our local realtor for life and a new friend. Thank you!

ZillowVERIFIED

Jeanna Rimmer was hands down the best realtor we could have asked for to find us a home on big island in 2020. We were in Colorado and Hawaii was closed due to Covid19, so we were going to have to buy site-unseen. Luckily we were in the best hands with her. Jeanna is a hard working realtor and a genuinely caring person. We appreciated her quick response time and clear, thorough, and thoughtful responses. We had a LOT of questions. She wasn?t afraid to tell us potential issues with properties that we were considering. Sometimes it was things that she knew we probably didn?t have experience with since we were from the mainland. She had our happiness and satisfaction in mind first. Because of her wise guidance, we passed on a house that had a high price tag and would have been a nightmare to fix up (due to owner negligence over the years). We didn?t see the warning signs in the inspection, but Jeanna was there to offer advice and guidance. We?re incredibly happy we listened to her. After months of correspondence and many video tours, she helped us find our absolute dream home and we couldn?t be happier or more thankful. She was on top of the entire process?checking in with all the appropriate people and keeping it all on track for us. She gets things done. She also went above and beyond and helped us with furniture drop off prior to our arrival and even got us some supplies and groceries to hold us over during quarantine. We will never use another realtor on big island. Jeanna exceeded our expectations and we were left completely satisfied and thankful. Contact her. You won?t regret it.

ZillowVERIFIED

Jeanna is absolutely amazing! She is hands-down the best agent we have ever worked with. My husband and I tried to purchase a home a few years back and the deal fell through but Jeanna was so patient with us. We just finally purchased a condo and every little question we had was answered quickly and thoroughly. She is so knowledgeable and its obvious that she is passionate about real estate. We appreciate her dedication so much and wouldnt hesitate to work with her again.

ZillowVERIFIED

Jeanna was amazing! She was on it the whole time we worked with her. She is knowledgeable of the area, gives it to you straight, and makes fabulous recommendations. We loved working with her and would definitely recommend her to others.

ZillowVERIFIED

The Hawaii market is on fire right now, so we were surprised when Jeanna was able to successfully negotiate our purchase at 13% *below* the listing price. She was knowledgeable about the area, prompt with paperwork, and helpful. We are glad she represented us. Highly, highly recommend!

ZillowVERIFIED

I just moved over to big island, and let me tell you Jeanna made this journey as painless and flawless as I could ever ask for!! I HIGHLY recommend her and couldnt have asked for more! Not only was my transaction smooth and flawless, but she went above and beyond helping with information about shipping and things I would need to quarantine. Jeannas communication and hard working nature made finding my home a pretty quick process in such a strange hectic time! Do yourself a favor and look no further. I will definitely refer anyone looking to sell or buy to her!