Jay Coles

Jay was an excellent and knowledgeable agent, easy to work with and was extremely helpful in clearing up a couple of closing issues that were my doing.

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Katherine was beyond helpful in finding us a house. She was extremely communicative and easy to reach to answer any of our questions or concerns at all times. She was very knowledgeable and honest with her opinions about all the homes we viewed. She was extremely patient with us and is very dedicated. She spent an incredible amount of time touring neighborhoods and homes with us to get a strong sense for what we were looking for. Katherine was amazingly responsive throughout the entire process and made us feel like we were a priority for her and made us feel like we were her only client.

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Katherine was very helpful and approachable. She was very responsive and always willing to assist when needed. I am very happy I chose Katherine to help me find my forever home.

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Katherine is amazing. She is professional yet warm to work with. She answered all questions quickly and made sure both my elderly mother and I understood what was happening at all times. She also paid great attention to details, which is important when dealing with buying or selling a home. Let's face it, moving is hectic as it is and I would say she does her best to keep it is stress free as possible!! I have definitely found a great realtor for all my future endeavors.

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Katherine is a pleasure to work with! As a NY native, she has knowledge of the local area and housing rates/prices. Katherine works diligently to respond, schedule showings, and send listings to potential buyers. I felt that all of my opinions were valued and heard. She was able to assist me through the purchase of my first home and I will definitely be using her again for future purchases!

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Jay is wonderful to work with! Very attentive to our questions and made the process of buying our first home as stress-free as possible. Highly recommend working with Jay Coles Team!!

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Chuck was a pleasure to deal with from start to finish. He consistently went above and beyond, throughout the whole process, to ensure that stayed informed I had a good buying experience. He's professional, knowledgeable, and most importantly - communicates very well with his clients. I definitely plan on using him again in the future and will recommend him highly to anyone who is in the market in Western NY. Thanks Chuck!!

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Chuck was very helpful and available to us whenever we needed him or had any questions. He responded promptly to our inquiries and reached out to us when something needed attention. He helped make the process easy.

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Our experience with Jay was top notch! He is always kind and approachable an very importantly, AVAILABLE to assist us with all our needs! His negotiating skills helped us get our house and we are so grateful!! Please use his teamaEUR| you wont be disappointed!

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Chuck is an absolute pleasure to work with. He is extremely knowledgeable. This was not our first house buying experience, but it was our first time using a realtor and we definitely selected the best one to work with. Knowing we didnt have a lot of home-buying experience, Chuck was patient and at walk-thrus explained or pointed out different things to consider that we didnt even notice. He discussed different ways to make our offers stronger and even when we didnt have our offers accepted, he kept the positivity flowing and eventually helped us secure our familys next home. Id recommend Chuck to anyone!