Note: Reviews may include other agents on their team
What clients say about this agent....
Vicki M.
Review for Member: Janell Carroll
Zillow
ReviewMy husband and I didnt know Janell prior to our first interview with her before listing our home. We knew immediately after that first meeting that we would choose Janell as our realtor! We were impressed with her professionalism and her knowledge of real estate in general, as well as in our local market. Janell understood that the decision to sell our home and relocate to another area was a very difficult and emotional decision for us, and she was very sensitive to our feelings. That meant so much to us! She also used her negotiating skills to get us the best deal possible on the sale of our home. Even after closing Janell demonstrated her willingness to help us with issues in our move. She became more than our realtor; she became our friend! We highly recommend Janell Carroll to anyone considering buying our selling a home!
Hollysgranny51
Review for Member: Janell Carroll
Zillow
Review Kept us up to date, would recommend and use again myself. She was a complete pleasure to work with. She went above and beyond to help us sell our house. She knows the market in our area a true professional.
Pcastle792
Review for Member: Janell Carroll
Zillow
Review She was a terrific lady to work with. She was so helpful and always willing to answer all questions. She was very prompt on answering calls and explaining things. Highly recommend her to take care of buying or selling your home.
Ronouelle55
Review for Member: Janell Carroll
Zillow
Review Janell was great, she kept us informed every step of the way. Knows the market very well that helped us to get the most for our home. Very professional. Because we were out of town at the closing she represented us at closing and made sure we received our funds on tine
Mblackburnacts238
Review for Member: Janell Carroll
Zillow
Review Our experience with Janelle has been very professional and we have seen in many occasions where she has went above our expectations to get us the most accurate update. She also has became a closer friend to our family through the process of our new home! I would highly recommend her to all my friends and family.
Ledonb52
Review for Member: Janell Carroll
Zillow
Review Timely, personable and genuine. She has helped me list, sell & buy several properties throughout the years. 2 houses on Camellia Lane, 1 on Flynn Drive. 1 on Londonderry Drive, and 1 on 40 Bradford Street...all in Lumberton NC. She is very knowledgeable in her field.
ESP2006
Review for Member: Janell Carroll
Zillow
Review Janell is an amazing agent!! Throughout the past year and a half or so, she has given us experienced and detailed ideas on how to make improvements to the house we were selling. With some minor changes and some updates, we sold our house in a very reasonable time. As our agent, Janell made sure people were serious about seeing and touring our home before they were able to walk through the door. When I think of Janell as a whole, I see how knowledgeable she is in real-estate, the new trends in decoration and style, as well as having some of the best people skills in the business. While selling our house, we were also in the market to buy a new house. In the same manner, Janell was just a God send to our little family. Through the inspections, appraisals, and aEURoeto do listsaEUR?, Janell was right beside us, guiding us and making the process as smooth as possible. I highly recommend Janell for real estate because shes jus all around AWESOME!! You cant go wrong with Janell at Coldwell Banker!! Thanks Janell!!
Rgorman287
Review for Member: Janell Carroll
Zillow
Review We began our realtor/client relationship in May while my wife and I were still in Washington state and we asked if she knew of any lenders that would do a VA loan. She referred someone much like her, totally professional. Janell always had our best interests in mind. Prior to arriving in Lumberton we had decided that two properties met our needs and wants. Janell scheduled a walk through of each property on July 5th, while most were observing a four day weekend. She was always a phone call or text away to answer any questions. She was able to refer us to the correct people each time we asked, including our attorney. We surrounded ourselves with a outstanding team of professionals, all referred by Jenell, at our request. That team was able to close our new home in 18 days, from offer to owner. Simply amazing performance by a dedicated and caring professional.
Brownpatti32
Review for Member: Janell Carroll
Zillow
Review Janell was great to work with on the sale of our home. Since we had never sold a home before, we had many questions and a lot to learn, and she was always very helpful and guided us through the various steps of the process. She gave us good advice and was always very honest and pleasant. Our experience of working with Janell was wonderful, and we would definitely choose her as our realtor if we have future needs.
Zuser20171217065216942
Review for Member: Janell Carroll
Zillow
Review We looked for a very long time for our perfect home and Janell notified us as soon as she saw it listed. She knew our wants and desires and made this process very easy! Has even assisted with an issue after closing. Awesome agent!
Zuser20180131113649624
Review for Member: Janell Carroll
Zillow
Review Janell was great. She was an absolute expert in her field. She knew the ins and outs of the business making our experience painless and anxiety free. We even managed to close early.
Joseph M.
Review for Member: Janell Carroll
Zillow
Review Janell was extremely nice and helpful when we first bought our house. So much so that we had her sell it for us. She worked very fast and had our house sold extremely fast. She was wonderful during the whole sale kept us informed as things were progressing. I would definitely reckoned her and use her to buy/sell a house again.
Joe0377
Review for Member: Janell Carroll
Zillow
Review Janell was extremely nice and helpful when we first bought our house. So much so that we had her sell it for us. She worked very fast and had our house sold extremely fast. She was wonderful during the whole sale kept us informed as things were progressing. I would definitely reckoned her and use her to buy/sell a house again.
Valade14
Review for Member: Janell Carroll
Zillow
Review Janell Carroll put a lot of effort into selling our home and it paid off.She had great foo foo placement, created a video as if your are walking through the house, took masterful pics from every angle including looking down from the clouds.Janell is very personable and professionalShe is just plain AWESOME!
User0690438
Review for Member: Janell Carroll
Zillow
Review Janell was wonderful to work with! She's very thorough and competent, never once did I stress about any situation during my buying process. If I ever need reality services, she will definitely be and my go to!
User24515613
Review for Member: Janell Carroll
Zillow
Review Janell was great when it came to selling our home. When searching for a realtor to list our home with, Janell was the top choice. She had sold the most homes in our neighborhood and had great reviews. Janell was very responsive and marketed our home in a way that received multiple offers within 30 days. Janell was great to work with and made the selling process run smoothly, which was even more appreciated because the day we closed we also welcomed a baby boy into the world!
Briannaeago
Review for Member: Janell Carroll
Zillow
Review Janell was a stellar agent from start to finish! She was extremely attentive and always happy to answer questions and address concerns along the way. She was a dual agent on our transaction, but managed to please both us and the sellers equally! Highly recommend!
User8074622
Review for Member: Janell Carroll
Zillow
Review Janell was wonderful from the beginning! She represented both parties and did an awesome job. We were able to reach her by phone whenever we had a question and she was very attentive to or wants and needs. I would highly recommend her to anyone!
Hal B.
Review for Member: Janell Carroll
Zillow
Review Janell did a fantastic job of marketing our home leading to the sale and closing in just 62 days of signing the listing agreement and pretty close to our asking price! I highly recommend her to anyone who is planning to sell their home in the Lumberton and surrounding area!
Fred P.
Review for Member: Janell Carroll
Zillow
Review Janell was extremely responsive, knowledgeable, and I believe the hardest working real estate agent in Robeson County. Ours was a difficult estate sale with family members executing from different cities and states. She ensured a smooth transaction from the time of her involvement until closing. She is an all around wonderful lady and we would strongly recommend her for your real estate needs.
Cummingsdrywall
Review for Member: Janell Carroll
Zillow
Review She was concerned about the process and explained the process to us. She stayed in contact with us to see if we had any questions. She scanned potential buyers to see if they were what we was looking for.
Classysaint
Review for Member: Janell Carroll
Zillow
Review Very delightful to work with. Maintained communication throughout the process and was very compassionate with our family. She will be highly recommended by me.
Crystal H.
Review for Member: Janell Carroll
Zillow
Review She made this process so easy! Being a first time home buyer I was nervous, but her personality as well as her expertise made it a great experience! She was very informative about the property and referred us to home inspectors etc that provided the most accurate analysis of our home for the best price! I would recommend her to anyone!
Zuser20140607200437758
Review for Member: Janell Carroll
Zillow
Review Janell was so excellent to work with! As first time home buyers we had no idea how the process worked but she guided us through every step with ease. She always made sure to look at every aspect of a home so that there was nothing we would miss. She really puts all of her effort into working hard for you as her client. I would 100% recommend her to anyone looking for a new home despite your budget or wishes for a home, Janell can get you into a home that fits all of your wants and needs and she's always available for any questions or concerns you may have!
Smbailey3312
Review for Member: Janell Carroll
Zillow
Review We looked for a home for over a year, and Janell was there along the way. It was truly a journey, and she helped any way she could! We would definitely recommend her for anyone in the market to buy a home! ??
Kropfe
Review for Member: Janell Carroll
Zillow
Review Janell helped us with the documents we needed for our FHA loan. She is very professional and a real likable person. She gave us a thorough tour of the property and answered all our questions promptly. I highly recommend her.
Chadnsue
Review for Member: Janell Carroll
Zillow
Review Janell was a delight to work with and worked very hard to insure that every aspect of our negotiations, process and closing were attended to in a highly professional and always pleasant manner. Janell is a confident agent who equally won our confidence and will remain a principal contact for our real estate needs and a valued friend. I would absolutely recommend Janell to anyone seeking or needing professional real estate representation.Thanks Janell for all of your hard work and attention to detail.Chad and Susan
Bajanlya
Review for Member: Janell Carroll
Zillow
Review Janell was instrumental in acting as my buyer's agent. She provided information on the a good asking price. She was excellent in negotiations with the seller to obtain a reasonable price. She arranged everything including appraisal and inspection. She is available promptly by phone or email and I highly recommend her!
Adam A.
Review for Member: Janell Carroll
Zillow
Review Janell Carroll responded quickly to our interest in a local listing. She was very knowledgeable throughout the entire process. She made sure all our questions were answered and needs were met. Janell helped guide us through each step and always maintained a high level of professionalism.
Tjt374
Review for Member: Janell Carroll
Zillow
Review Janell was more than we could have hoped for in a realtor. She went out of her way to find answers to all our questions and did everything she could to help us make the home buying process as enjoyable as possible. We will recommend her to everyone we meet in need of her services and plan to use her again in the future.
Lindsey T.
Review for Member: Janell Carroll
Zillow
Review Janell was an amazing realtor to work with. She was extremely friendly, very knowlegeable about the area, and really good at pointing out the things we need to know. As first time home buyers, it would have been easy to miss things but Janell took excellent care of us. And since a realtor is someone you spend quite a bit of time with, this might be the most important part of all: she is a really nice and pleasant person. She was kind and helpful about things that go on in town and other things specific to my interests. We could not have picked a better realtor for our first time home buying experience and I would HIGHLY recommend her to anyone who asks.
Courtney M.
Review for Member: Janell Carroll
Zillow
Review Janell helped my husband and I as we relocated to the Lumberton area and bought our first home. She was with us every step of the way and made the whole process as easy as it could be. She was always quick to answer any questions we had about the area or our home specifically. We have no complaints and would recommend her to anyone else looking for a home in Lumberton, NC!
Caseyduncanblue
Review for Member: Janell Carroll
Zillow
Review Helps in any way she can. Kept us informed of all little details. Made this purchase very simple for us. We were delighted with her services. Would definitely recommend her to anyone who needs real estate help.
JamesWiggins1
Review for Member: Janell Carroll
Zillow
Review My wife and I were looking to buy our first home. We tried a couple of agents but felt like we were not a priority to them. They would send us listings and then expect us to schedule a showing at a time convenient for them. They would send listings in our price range but not take in account other details important to us.Then we met Janell Carroll. She listened to what we wanted and found homes to show that reflected our needs. She got to know us personally and looked for aspects of the home that fit into our unique situation. She never made us feel as we were just another customer. In fact, even though I knew we weren't, it felt as if we were her only customers.Janell Carroll took what could have been a stressful and overwhelming task and made it fun and exciting. When issues arose she would always have a solution, sometimes before I even knew there was an issue. Janell Carroll doesn't just sell houses. She truly cares about the people she works with. I would highly recommend her to anyone looking to buy or sale a home.
Tammyrogers374
Review for Member: Janell Carroll
Zillow
Review If anyone is searching or in the market to buy a home or sell their home I highly recommend Janell Carroll for all your real estate needs. Have confidence in Janell cause she will help u find exactly what u want...
