(4.9/5)
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What clients say about this agent....
Mr Travis make my dreams come true, ,he is very professional,and knowledgeable and will go above to make you feel comfortable, I highly recommend him to show any properties..????????
Zillow put me in contact with Mr. Lanners for a house showing. He immediately asked me if I was working with anyone and then informed me aEURoeif I write the contract, I get the commission!!aEUR? Even before we had discussed the situation and what I was looking for, he made sure that he was going to get paid. I was quite taken aback but the property looked great so I said ok? (I think there was only one answer in this situation but his forthright manner took me aback.)We spoke a few times and settled on a date for a house showing a few days from our conversation. He instructed me that he would meet me in front of the property at 11:00 on Thursday and I agreed to meet at that date rearranging my work schedule to accommodate. After traveling 45 minutes to the location, I called Mr. Lanners when he was nowhere to be found at 11. I left a message and continued to wait. After more time had passed, I called him back and my call went straight to voicemail.45 minutes approximately after our scheduled meeting time, he called me back and proceeded to accuse me of not reconfirming the appointment and put the blame on me. He then informed me that the house may be under contract and that I should have gone to see it sooner. I was shocked. Professionally, I felt that he was rude and inconsiderate with no respect or courtesy for the time of others. He clearly was only interested in what he would get out of the deal moreso than helping clients and when the house went under contract, reaching out to let me know didn't seem to be in the plans. I understand that everyone has to make a living but his lack of consideration for others/disorganization then placing the blame on the client left a bad taste in my mouth. Needless to say, I was terribly disappointed in Mr. Lanners manner and approach to business and would NEVER consider doing business with him after our interaction. ????
Less than 30 days from "here's what I want" to closing. Listened to our needs and did great job of screening available properties. Even afterwards has continued to share his local knowledge with us and respond to our questions
Every step of the sale was explained before hand and the sale was made sooner than expected. Jack handled the process from beginning to its final sale.
Very friendly and easy to work with. Would work again with. Goes above and beyond. Nice from the first point of contact to selling our home and helping us in need.
My wife and I initially used Jack's Seasonal Rental Service to rent a villa for January and February 2020.We found Jack to be exceptionally responsive and personable. We then engaged Jack to look at properties to purchase. His understanding of Naples Real Estate Market is unrivaled.Knowing our lifestyle and desires he led us to Naples Reserve, which we immediately fell in love with. Where our residence during construction was in Charlotte, NC, Jack regularly checked on construction and emailed us photos on a regular basis.We could not have asked for a more thorough and personable broker.We highly recommend his services.Ron and Ellen Cedrone
Rock solid professional who knows the market and other agents and provides solid counsel when in the midst of a home search. Very energetic and tireless and responds to every request as if its his lifes mission to make sure youre satisfied! Well be friends for life.
Knowledgeable, professional and trustworthy. He is simply the best realtor in Florida. He kept our place in showtime condition and delivered on everything he said.Jack manages the entire process.
Jack helped my wife and I navigate Naples extremely well. He is knowledgable and patient. Above all he truly cares about his clients which can be hard to find now days. He is a wealth of knowledge and knows what it takes to rent your property as well after purchasing it if that is what you want to do. We appreciated his help very much and would recommend him to friends and family.
Jack made all aspects of purchasing my home streamline. He was effective and knowledgeable as an agent at guiding a first-time home buyer and new resident to Naples FL during my home buying experience. He has many wonderful associates to help with any additional needs or services pre or post home purchase too. I'm grateful he was my agent!
(4.9/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
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