Jack Lanners

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Mr Travis make my dreams come true, ,he is very professional,and knowledgeable and will go above to make you feel comfortable, I highly recommend him to show any properties..????????

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

My husband and I had a great experience with Elena. She was very attentive and provided a great service. She explained the whole process to me and always made sure I understood what was going on. She made the process so smooth and I never had any concerns that she genuinely had my best interests at heart. I recommend Elena 100% and would use her again.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

This was the second time we worked with Elena, and it was a great experience. Elena priced the home we were selling to be competitive, and we had a full price offer in three days. When a potential problem that would have delayed the closing on the sale arose, Elena was proactive in working with the purchasers agent to resolve the issue. She found numerous homes that met our needs for the house we wanted to buy. Once we were under contract for the purchase of our new home, Elena stayed on top of all the details up to the date of closing. She always made time for us and made us feel like we were her only clients. I would recommend her to anyone who wants to buy or sell a home. Elena is wonderful.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Zillow put me in contact with Mr. Lanners for a house showing. He immediately asked me if I was working with anyone and then informed me aEURoeif I write the contract, I get the commission!!aEUR? Even before we had discussed the situation and what I was looking for, he made sure that he was going to get paid. I was quite taken aback but the property looked great so I said ok? (I think there was only one answer in this situation but his forthright manner took me aback.) We spoke a few times and settled on a date for a house showing a few days from our conversation. He instructed me that he would meet me in front of the property at 11:00 on Thursday and I agreed to meet at that date rearranging my work schedule to accommodate. After traveling 45 minutes to the location, I called Mr. Lanners when he was nowhere to be found at 11. I left a message and continued to wait. After more time had passed, I called him back and my call went straight to voicemail. 45 minutes approximately after our scheduled meeting time, he called me back and proceeded to accuse me of not reconfirming the appointment and put the blame on me. He then informed me that the house may be under contract and that I should have gone to see it sooner. I was shocked. Professionally, I felt that he was rude and inconsiderate with no respect or courtesy for the time of others. He clearly was only interested in what he would get out of the deal moreso than helping clients and when the house went under contract, reaching out to let me know didn't seem to be in the plans. I understand that everyone has to make a living but his lack of consideration for others/disorganization then placing the blame on the client left a bad taste in my mouth. Needless to say, I was terribly disappointed in Mr. Lanners manner and approach to business and would NEVER consider doing business with him after our interaction. ????

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Zillow put me in contact with Mr. Lanners for a house showing. He immediately asked me if I was working with anyone and then informed me aEURoeif I write the contract, I get the commission!!aEUR? Even before we had discussed the situation and what I was looking for, he made sure that he was going to get paid. I was quite taken aback but the property looked great so I said ok? (I think there was only one answer in this situation but his forthright manner took me aback.)We spoke a few times and settled on a date for a house showing a few days from our conversation. He instructed me that he would meet me in front of the property at 11:00 on Thursday and I agreed to meet at that date rearranging my work schedule to accommodate. After traveling 45 minutes to the location, I called Mr. Lanners when he was nowhere to be found at 11. I left a message and continued to wait. After more time had passed, I called him back and my call went straight to voicemail.45 minutes approximately after our scheduled meeting time, he called me back and proceeded to accuse me of not reconfirming the appointment and put the blame on me. He then informed me that the house may be under contract and that I should have gone to see it sooner. I was shocked. Professionally, I felt that he was rude and inconsiderate with no respect or courtesy for the time of others. He clearly was only interested in what he would get out of the deal moreso than helping clients and when the house went under contract, reaching out to let me know didn't seem to be in the plans. I understand that everyone has to make a living but his lack of consideration for others/disorganization then placing the blame on the client left a bad taste in my mouth. Needless to say, I was terribly disappointed in Mr. Lanners manner and approach to business and would NEVER consider doing business with him after our interaction. ????