Jack Lanners

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Mr Travis make my dreams come true, ,he is very professional,and knowledgeable and will go above to make you feel comfortable, I highly recommend him to show any properties..????????

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Zillow put me in contact with Mr. Lanners for a house showing. He immediately asked me if I was working with anyone and then informed me aEURoeif I write the contract, I get the commission!!aEUR? Even before we had discussed the situation and what I was looking for, he made sure that he was going to get paid. I was quite taken aback but the property looked great so I said ok? (I think there was only one answer in this situation but his forthright manner took me aback.)We spoke a few times and settled on a date for a house showing a few days from our conversation. He instructed me that he would meet me in front of the property at 11:00 on Thursday and I agreed to meet at that date rearranging my work schedule to accommodate. After traveling 45 minutes to the location, I called Mr. Lanners when he was nowhere to be found at 11. I left a message and continued to wait. After more time had passed, I called him back and my call went straight to voicemail.45 minutes approximately after our scheduled meeting time, he called me back and proceeded to accuse me of not reconfirming the appointment and put the blame on me. He then informed me that the house may be under contract and that I should have gone to see it sooner. I was shocked. Professionally, I felt that he was rude and inconsiderate with no respect or courtesy for the time of others. He clearly was only interested in what he would get out of the deal moreso than helping clients and when the house went under contract, reaching out to let me know didn't seem to be in the plans. I understand that everyone has to make a living but his lack of consideration for others/disorganization then placing the blame on the client left a bad taste in my mouth. Needless to say, I was terribly disappointed in Mr. Lanners manner and approach to business and would NEVER consider doing business with him after our interaction. ????

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Less than 30 days from "here's what I want" to closing. Listened to our needs and did great job of screening available properties. Even afterwards has continued to share his local knowledge with us and respond to our questions

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Every step of the sale was explained before hand and the sale was made sooner than expected. Jack handled the process from beginning to its final sale.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Very friendly and easy to work with. Would work again with. Goes above and beyond. Nice from the first point of contact to selling our home and helping us in need.