Helen Cook

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Helen recently helped me to buy my first home in Austin. Going into this process as a first time home buyer, I didn't know what to expect, but Helen was there every step of the way to help guide me. From letting me know what I needed to be looking for during tours, to going into depth explaining every step of the process to make sure I was comfortable. She was always so quick getting back to me whether that was wanting to set up tours, or just answering any of my questions that I had. Working with Helen was a very friendly and personable experience. She didn't want to just sell me any house, she wanted to sell me the RIGHT house that I would be happy with for many years to come. And she definitely succeeded! She was able to get me everything I wanted during the closing process and I love my new home, it's perfect! I would definitely recommend Helen to anyone looking to buy a home. Thanks again Helen, I really appreciate all your help!!!

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Working with Helen was a great experience. She was easy to work with and did a great job. She provided a lot of guidance on what was necessary in the preparation stage prior to listing, did an amazing job with photos that led to showings and offers within the first 24 hours of listing. She then assisted with handling and negotiating multiple bids getting me over 15k over original asking price. She then was helpful in the closing process providing information and answering all my questions. Working with Helen I was able to go from listing to close in less than a month. She did a fantastic job and I couldn't recommend her more highly.

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I recently had the privilege of working with Helen Cook To purchase a home in Austin, Mn. From start to finish, it was an absolute pleasure! Throughout the whole process, Helen was professional and highly knowledgeable about the local market and the past history of the homes I viewed. She was always prompt, obtained the answers to my questions and came through with a commitment to excellence. Helen demonstrated immense patience and understanding of my situation and when we hit a small snag she handled it professionally and timely. I'm so glad I chose Helen Cook of Nord Haus Real Estate Group. She made a stressful event a smooth and successful process. I highly recommend her to anyone looking for a top notch real estate service. BM

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I'm very happy that Helen was the one who picked up my Zillow request to get a virtual tour. I clicked on the request thinking that someone would contact me the next morning, but within 15 minutes she was already on the phone with me! We were completely new to the homebuying process, and on top of that we were 1000 miles away from southern Minnesota, making it extra challenging for us. Helen's video tours were not only thorough but also accurately portrayed each home; we bought the house sight unseen and it was exactly as she showed it. When it came time to negotiate, Helen expertly guided us, securing our offer above others while still accommodating our requests. Throughout the entire process, she maintained clear communication, keeping us informed every step of the way. She also guided us in choosing an inspector, title company, etc. Her local knowledge was invaluable. It's 100% thanks to her that we got our first home!

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Helen did an amazing job helping us. We were first time homebuyers and didnt know what to expect. Helen made us feel so comfortable and talked us through everything. She was helping us with things we didnt even know we needed to do. She goes out of her way for her people and my husband and I really appreciate it. We will 100% recommend her to everyone. You WILL NOT be disappointed. Thank you Helen again for everything you have done for us!

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My partner and I have nothing but good things to say about working with Helen to find our perfect house. We had a few other realtors in the past that but it didn't feel like they cared like Helen does. She went above and beyond to help us purchase our home and was very responsive to our texts, even while she was on a vacation. Helen makes buying a house feel like a breeze. She will definitely be the realtor we recommend to our family and friends in the future.

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What a great experience that very easily could have been super frustrating. My wife and I decided that enough was enough, we wanted to get out of the cities so we got in the car and headed south. We came across Austin. We immediately fell in love with the city and decided this was going to be the place where we plant our roots. Now for the fun part, initially we had been working with a guy who, after a week of back and forth, we decided we didnt really want to work with. He was hard to get on the phone or even get an email response. We needed to get inside some of the perspective homes and he just wasnt responsive even a little bit. So, instead of waiting for that guy to figure himself out, we hit a random aEURoecan we have more informationaEUR? link on a home and a few minutes later, Miss Helen Cook called us and it was off to the races. Helen could not have been more patient and flexible. Let me remind you that we were 100 miles up north and several times we would see a property online that we wanted to jump on and Helen would get on it and take videos of the property or video chatting while she walked through the properties while we were still in the cities and unable to make it down there. She would give her honest opinion on properties and she more than likely saved us from a silly purchase of a project home that we werent prepared to take on. (Whew) Basically, she worked WITH us as opposed to FOR us. It never seemed like she was working for someone else and she always had our best interest in mind. It was refreshing not to just be a number. The whole process, from start to finish, took about 3 1/2 months and she remained so patient and kept in touch with us essentially everyday to make sure we saw this property or that property. When it was time to get our home up north on the market then it was really off to the races and she handled that super easily as well. It really seemed that she understood who she was working with and guided us where we needed guiding without making it seem like she was driving the boat. Our house sold in 9 days. She nailed that as well. 9 days, to me, is impressive with the way the rates are now. But she got it done. Now back to the rest of the experienceaEUR| she figured out very quickly that one of us can be very reactionary when frustrated and handled that like a champ. She didnt really buy into the frustration, but she didnt discount it either. She just explained, in a matter of fact way, what was happening and how things generally work in situations that had us frustrated. And that seemed to work every time. It was what I would consider a masterclass in human relation. (Its honestly more impressive to think about by the day) Long story longer, we ended up buying the home we both wanted and Helen was there every step of the way with a great energy and positivity that never failed when it absolutely deserved to. She never let us get down when situations didnt work out the way we wanted them to. Would I recommend Helen to be your realtor? I think youd be a fool not to consider her. She's the whole package and will guide you through one of the most important decisions of your life with ease. We feel pretty strongly that we worked with a realtor who very quickly became a friend of ours. And that might not be important to some people, but in this particular situation, it became important to us and we value it. J & K

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I absolutely loved Helen. She really listened to what I was looking for and what I needed. She is extremely knowledgeable about building structure and other key components. Shes sweet and works hard to make her clients satisfied! I would recommend her to anyone like oking to buy!

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Helen helped me out in so many ways! I had very minimal knowledge about buying and selling my house. Helen was able to direct me to the right people in finance. Helped guide me into the right direction with every question or concern that I had. Always kept me updated on what was going on. When I was stressing out about issues she always was there with a positive attitude to keep me going. Highly recommend for future buying. Great service, great person, overall great experience.

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Helen was an amazing asset to our purchase process. We live out of state so it was difficult to tour houses. She was more than willing to run through properties and give us a video tour. She helped us arrange an inspection and was with us all the way through the purchase process. I would highly recommend Helen.