Giselle Lampe

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ZillowVERIFIED

The Lampe team is nothing short of amazing to work with. I'd give them 10 stars if I could. From making sure our home was presented in the best light, determining when to put it on the market, setting up all of the necessary inspections, showing our home to realtors and then to potential buyers with incredible responsiveness to questions and communication every step of the way. She worked to get us top dollar on our home. She is NOT a churn and burn volume realtor. She showed empathy and understanding of the challenges of moving a family and our attachment to our home. Never putting pressure on us and always making sure we understood the process, were comfortable and all our questions were answered. (And I had a lot of questions!) And the Lampe team is still helpful even after the sale/move. They didn't just make the sale and never to be heard from again like some realtors. She made us feel at ease, confident and well taken care of throughout the process. I just wish they were licensed in other states and I'd choose to work with them again and again.

Giselle was so wonderful for us to work with. As I read all of her other reviews I will echo every compliment all had to say. Especially the fact that she listens to your needs, goes to bat for you with inspections and follows up on the contractors work. When she came to our home for us to interview her she was so knowledgeable and gave you a comfort level we both needed as we were leaving our beloved house of 27 years. She told us she and her team would give us aEURoeboutique serviceaEUR? and she did that and then some. She demonstrated not only her realtor expertise but her interior decorating and ideas helped sell our house in 3 days! Her sweet smile and calming personality helped me off the ledge a few times with our frustration of the sellers in our new home in SoCal. We couldnt have made it through all the tasks and paperwork were it not for her and the team. We consider her and hubby dear friends ( you too Jamie) and so glad we chose the right realtor.

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ZillowVERIFIED

Several months ago my wife and I began to explore the possibility of selling our Alta Heights home in Napa in considering an out of state move. We have several well qualified friends in the real estate business and struggled with deciding who to use if we were to sell. We decided that the sale was an important business decision and we began to research other realtors based solely on their reviews, reputation and presentation. Gisele Lampe from Caldwell Banker of the Valleys name seemed to repeatedly rise to the top of the list in those categories and we contacted her to set up a meeting. During that first meeting it was apparent that Gisele already had done research on our home, the Alta Heights area, comps and property records. We hadnt yet retained her as our realtor but she quickly identified a couple of errors which occurred at the city planning level in which our permitted home improvements were never signed off, although they had been completed. Throughout the process she demonstrated that she takes a proactive stance in representing her clients. We also noticed that during the tour of our home, she was keenly observant and utilized her years of design skills to evaluate our property, make suggestions, point out potential weaknesses. One of those suggestions was to conduct a pest inspection. While I knew it would be necessary if we were to go on the market, we had a pest inspection a few years prior and received a clean report so it didnt seem necessary if we were not set on selling. Gisele was tactful and confident in her approach and recommended a different pest inspector than the one who had cleared us before, assuring us that her recommendation was a very thorough and experienced professional. The pest inspection revealed damage which came at a significant cost to repair but was necessary whether we went on the market or not. We had taken a lot of pride in our home and both the news and cost were hard to take. The damage also required that we install a new bathroom which added to an already escalating cost. Gisele was supportive and reassuring and in her very special and intuitive way, she helped us to remain focused on our primary goals and to act accordingly. While the repairs were being made, Gisele introduced us to her whole team, including her husband Jerry, her associate Jamie Hurley and professional office assistant, Laura Brasil. We found each member of her team to be professional, friendly, dependable and realistic in their approach. They all helped us to navigate the repairs while we were away on vacation, meeting with the fumigation company, contractors and arranging to open and close the house in our absence. Gisele set a couple of parallel strategies for marketing our home and even encouraged us to wait or walk away from the sale if we were not comfortable. We never felt as though her primary motivation were her own self interests. My wife and I chose a strategy that most represented our own approach and we signed with Gisele. We felt her insights were logical, well thought out and considered our longer-term goals. Gisele and her teams efforts resulted in a very quick sale of our home, at a good and fair price, which all occurred during a time that interest rates were surging and others told us we were making a mistake because we had missed the positive market opportunities which were prevalent a few months prior. Gisele and her team were all sincere, authentic and professional. Gisele is a superb communicator, she is kind, compassionate, creative, direct and naturally intuitive. We also admired Gisele and her team for advocating on our behalf and operating with the upmost integrity, taking steps to make sure our interests were protected, while working cooperatively with the buyers agent and doing her best to ensure the buyer was satisfied. We are so pleased with Gisele and her team. We recommend her to others without reservation.

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ZillowVERIFIED

Jamie showed not only incredible diligence but enormous patience with two very difficult clients, namely myself and my wife. I do not think we would be sitting right now in our beautiful home without all the care, expertise and sensitivity she exhibited at every step along the way. She also has a great sense of humor, which is also a great plus.

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ZillowVERIFIED

Giselle and her team taught us that finding the best realtor will enable the seller to enjoy the entire selling process. My daughter and I worked closely with Giselle on all aspects of this sale and were amazed by her attention to detail in the preparation, paperwork, marketing, multiple offer aspect, and closing. The selling process was smooth and accurate. Thank you, Giselle.