Buyer's Agent,Listing Agent,Relocation,Consulting,Property Management,Landlord
(4.9/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
Working with Robert and Erika are very knowledgeable, very detailed and professional with selling and purchasing a home, it went smoothly as possible. Very patient and with no pressure. Great team to work with was very pleased and happy with the whole process. There is no need to look any further great team to work with you wont be disappointed.
Robert and his team are very professional and knowledgeable. They are very attentive to detail and follow through on everything. My home went on the market with all helpful ideas from the team and we had an offer the next day. My home sold so quick it was a super easy process because of Erika and Robert Santana.
Erika helped me purchase my home in late 2017. Everything about the experience was superb. She was caring and attentive as well as being knowledgeable about the entire process. It was my first time buying a home and it couldn't have gone smoother and it was all thanks to Erika's hard work and dedication. I would highly recommend hiring Erika Santana as your realtor, she will work hard to make sure the home buying experience (which can get hectic at times) is as pleasant as possible. I couldn't be happier!
We had such a wonderful experience with both Erika and Robert. They were such a delight to house hunt with. Not once did they make you feel like they needed you to pick a house fast or try and get you into something that you didnt feel too sure about. They were so patient with us and were so informative when it came to the houses and areas. They helped us find the perfect house for us that had everything we were looking for. My six year old even enjoyed tagging along and learning from Robert. The whole process was such a breeze and the communication is remarkable. They are truly available and no question is too silly. We truly are satisfied home owners now thanks to them.
Mrs. Santana has helped my family sell our old home in a smooth and easy process. I expected this entire process to be a headache, but Mrs. Santana proved me wrong - we were able to work together easily and she really made the entire affair much less tedious than I expected it to be! I definitely recommend her if you're interested in selling!
Although these agents are very knowledgeable, and generally nice people, Id have to say that in my buying process, they fell flat I dont blame them for the issues I ended up having with my home, but I do feel the need to point out that when issues started to arise they never offered any help what so ever, but only to provide information over the selling party. Mr. Santana assured us that it was a good home and went as far as to check the house itself and recommend an inspector, all the while telling us things he noticed that needed fixing. Yet after many years in working in real estate didnt seem put off by the fact that the seller was complying with all our demands, never giving a second thought to why the were so accommodating. My husband and I ended up paying the price for that negligence. I would only really recommend them if youre looking for general information over the buying process, they are knowledgeable and always accessible when you have questions, but I would not buy a house with them ever again or even recommend them to a friend of mine. I really regret having listened when they were referred to me.
As a real estate investor, I consider Erika Santana a very nice person, extremely hardworking and honest. Erika helped me sell two property in Spring, Tx. for an excellent price. She was on top of every detail from start to finish and she is super knowledgeable in her field; I really like how she takes the time to evaluate and consider what the needs and objectives are and the best way she can help her clients. Erika is an advocate for her clients and this kind of focused attention is hard to find in other real estate professionals, and the best thing about her is that once you work with her, you are a customer for life. If you ever need anything or have questions after the sale, she's always willing to help.
As a first time homebuyer, we were lucky to have an amazing experience with Robert and Erika. We are glad we found them to guide us through our new journey. We were clueless on what we wanted in our new home. Their expertise and suggestions lead us to the one we finally felt as home. They were very knowledgeable about the areas we were looking at. They understood our needs and were very patient with our uncertain wants. In fact, at one point we felt we were wasting their time, but they never hesitated on showing us around. In fact, they were encouraging us to look at more houses. Also, we would not know about how much we could negotiate with the sellers. With them, we didnt even have to worry about it, as they took care of everything. We got more than we thought we could get from the seller. We feel extremely blessed to have them as our agent, and as newly gained friends. We would recommend them to everyone. Ranjan & Shruti
Crystal is a great realtor and was a pleasure working with her! She helped list my home and sold it faster than expected. Was always on top of everything and did everything to make it a painless experience. I would highly recommend her to anyone I know!
Crystal was extremely dligent and found us the perfect home for our needs! I would recommend her to anyone who is looking for a new home. She is professional and very flexible when it comes down to showing homes. We simply can not say enough in a positive light she has earned and deserves about how seemless our buying process went with her and her team!
(4.9/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
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