Eric Gonzales

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I initially opted for a major discount broker to sell my home, but I quickly found myself disappointed with both the home evaluation and the level of customer service. This left me feeling frustrated and anxious about my chances of achieving top dollar for my property. Determined to find a better solution, I reached out to local experts Jazmine Lee and Eric Gonzales with RE/MAX Professionals. From our very first conversation, I was struck by their in-depth market knowledge and confident assessment of my homes value, which was $25,000 higher than the estimate provided by the previous broker. Once I listed my home with them, the results were remarkable: I secured an additional $30,000 in profit and went under contract in just 24 hours. We successfully closed escrow 30 days later. Their expertise and unwavering commitment to client satisfaction made all the difference in this process. Chrystal McGarry

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Caitlyn was amazing to work with. We bought our first house and she was always available to help us with any questions we had. She drove pretty far, quite often, to take us through houses, for inspections, and anything we needed. She's super sweet and down to earth and the process was made so easy by her. She's remarkable.

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Jazmine Lee is a name to be known, not only in Northern Nevada, but across this country. For as rigid and rough as the economy is and having to be so meticulous on every little thing nowadays, Jazmine will break her back working endlessly, tirelessly and relentless for her clients, as she did so for me. Jazmine isn't one to make a 'quick buck' but listens to what is truly going on in situations and internalize with humility to put extra in her work ethic by her nature alone. Her knowledge on Northern Nevada properties is precise and modernized with noticeable ideas on up to date trends. She is not afraid to learn more about a property or some unique situation. She works closely with her broker, which relieved a lot of initial but common doubt in selling a home, having more set of eyes then one. It shows nothing but confidence, wisdom, and top shelf care for her clients. Like I said, a name which should be known across the United States, as Jazmine will learn any area in depth to better her clients situation. As with any real estate professional, one could hope for wits in strategizing in contract and negotiation. The exact definition of what a strategist is, and even a unique example in the dictionary for how well of strategizing was performed, Jazmine maps out and explains different avenues of negotiation for the best end result. Waiting is not in this professional's performance as she will respond in a better then quick manner and reach out when there is news. For someone who has a lot of trust issues and worries on quite a bit, Jazmine seriously took tremendous weight off my shoulders. She showed what a top relator should show in this country. If i had a business in real estate, or some form of renting/flipping houses, I would have Jazmine on an a la carte service for each property from how smoothly this went. Absolutely amazing job and just amazed with being in the presence of someone with this sort of work ethic in this century.

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More often than not, finding a professional to aid in handling a major purchase, such as a house, is often similar to trying to find a unicorn that someone said was walking through a dewy meadow after a summer rain with a giant rainbow in the background. I had the pleasure of meeting James when I was looking for a second home in the Reno / Sparks area. While this venture did not work out, I had the opportunity, a few months later, to purchase a home that I thought I would never have the chance to acquire. James did a great job presenting my offer and came up with some great ideas on how to present my offer and immediately got to work. The offer was accepted, and thats when things got very involved. The only way I could obtain the property was to sell another property in a 1031 exchange. This was my first 1031 exchange and what James did for me was exceptional. The amount coordination and timer critical decisions that is needed for an exchange is nothing for the faint of heart. James coordinated all parties involved (buyer agent of my property, my selling agent, the selling agent of my new property and not to forget the 1031 exchange company), James shined throughout the process and made sure all my questions were answered, not to mention aEURoetalking me off the ledgeaEUR? more than once. The entire 1031 exchange was like threading the needle, James held it all together, I was impressed, and truly thankful for all his diligent work. I will say that I am very fortunate to have met him. Thanks for everything James. Yep, I did find the unicorn..

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She was very knowledgeable of the area. First time I met with her, she handled me a print out with photos and info. of all the property that were going to see on that day by #s. She was very organized! She kept me informed at all time during the buying process. She Is very nice and kind person. She was very easy to work with. She was able to set a meeting with the Title Company for me to sign all the papers before the closing date at the same day of the Walktrough day, so I didn't have to go back to Reno, this way saving some time and money. She kept my house keys until I was able to go back to Reno and get it from her. If you are looking for a home, look no further for an agent. I totally recommend her for her expertise.

ZillowVERIFIED

Dallas was very,very easy to work with. Very knowledgeable about the area, and people and companies to work with. When I purchased my property and did inspections, there were some issues that came up, and Dallas was on top of all of it.

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Embarking on the journey of purchasing my first home, I was braced for a complex and possibly overwhelming process. Yet, I was fortunate to have James as my realtor, whose expertise turned this journey into a seamless and positive experience. James stood out with his exceptional communication skills. He was always available to answer my questions and made sure I understood each step of the home-buying process. His proactive updates and thorough explanations provided a sense of ease and clarity. In the competitive and fast-paced real estate market, James's strategic insights were crucial. He has a remarkable talent for uncovering outstanding properties, and it was through his diligent search that I found a home that ticked all the boxes. What truly set James apart was his patience and his unwavering commitment to my best interests. He guided me through the decision-making process with the utmost care and never pressured me into making a quick choice. His advice was consistently sincere and well-considered, reflecting his passion for helping clients find their ideal home. I wholeheartedly endorse James for anyone in search of a real estate professional. His dedication and hard work are evident in every interaction, and I am deeply grateful for his assistance in finding my wonderful first home. A heartfelt thank you to James for a memorable and successful home-buying experience.

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Jazmine was amazing to work with she had a lot of patience with us, she explained the process from start to finish. Along the way if something was confusing she would definitely explain. With negotiating she is definitely on your side and will help you understand what the other party wants and what is most convenient for you. And for closing it is a fast process she responds and sends documents over in minutes. Even when touring houses she would get us in 2 days later or same day if needed. She would tour with us and be honest and say hey I think you could get better or if it was worth it she would do some research on it. Once we decided on a home she put in the offer and the process was fast she would send me documents to sign and automatically process them. She was there every step of the way. Even to signing and even after closing she still reached out. She also recommended an amazing inspector and was able to get that booked fast. She's patient, bilingual, and very experienced.

ZillowVERIFIED

Dallas serpa did and outstanding job with the sell and purchase of our new home . Thank you for all the help . We were very satisfied with all the knowledge and help .

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After initial acquiring about vacant land with another realtor and not hearing anything for several months, Caitlyn called me out of the blue to see if we were still looking. That told me she was hungry for business. I informed her I was and she started sending raw land properties. Months went by and land prices were not moving so we decided to purchase a home. I called up Caitlyn and informed her of our new plans. We immediately put a lost of properties to see. One house just came on the market and she made it a priority for us to see it that day. Turns out, it was the house we ended up buying. We requested a 45 day close and Caitlyn ensured everything was on track while using my VA loan (if you know, you know). We closed last week and Caitlyn is still following up with us to ensure our transition was going smooth. If you're looking for a hungry realtor who wants nothing but the best for her clients, hire Caitlyn! And her dog is cool, too!