Emily Ching

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Emily Ching has helped us many times over the years. She makes the purchase process very simple and walks you through everything step by step. Compared to other real estate agents, I really value the tiny details Emily is able to point out through the walkthroughs, and shes also very knowledgeable about the neighborhoods and school district, and has a good sense of what the value of the house should be. She is very sincere and straightforward. Shes always been a good resource for questions about anything home related, and very quick to respond to any questions we have. A valued real estate agent, and also a good friend to us now.

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Emily is the best! She was thorough, knowledgeable, and professional to work with in every aspect of the purchase of our first home. Her knowledge of the Cerritos area is unmatched and her familiarity with local market trends was an invaluable resource in giving us an edge against other competing offers. If you?re a first time home buyer, I cant recommend her enough. She will educate and walk you through the entire process and keep your best interests as a top priority. With how competitive home buying is in today?s market, her dedication and expertise will help you WIN!

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Five stars all the way. Emily and Hank were very professional from beginning to finish. With their guidance, we were able to sell our house in West Covina AND to buy the house in Cerritos in the same month. Both transactions were flawless! Even though I want to keep this feedback short, I need to tell you that I really like the way Emily mapped out what and when things would happen. And, she spelled out in writing how much the expenses for closing costs for me as the seller and expenses for me as the buyer would be in advance. No unexpected surprises. In short, my wife and I were bless to have Emily and Hank working for us in selling and buying our homes. Their knowledge and experience, sense of urgency, and attention in details were exceeding our expectation. I would highly recommend Emily and Hank to anyone with buying and selling need.

ZillowVERIFIED

Emily helped me purchase my first home, a process that she made as hassle free and straightforward as it can be. She and her team were with me every step of the way; from house touring to offering bidding strategies to escrow Emily was there to offer the advice and explanations that I needed to navigate the current highly competitive market.I cannot stress enough how much care and attention Emily places in each of her clients. She personally went with me on multiple open houses, taking care to point out important details about each house that my novice eye would have undoubtedly missed. She was very honest about any issues with each house I viewed and definitely saved me from a few houses that had issues that I had not noticed. During the escrow process, she took the time to personally go over every single document to make sure that I fully understood them and would answer questions or issues I had right away. If you are looking for a Real Estate agent who is professional, hands on, experienced, and you can trust to always have your best interests at heart, I cannot recommend Emily and her team highly enough.

ZillowVERIFIED

Emily successfully negotiated a very complex simultaneous property purchase and sale for us. Having worked with dozens of real estate agents before, I can say without reservation that Emily Ching is the most professional, knowledgeable, passionate and caring agent that I have ever encountered. In short, Emily is the best, by far.

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We are very satisfied with the fast and professionalism shown from beginning to the end of the deal. The guidance in every step and the response to any concerns have been alway prompt. Truly knowledgable about the market. Will do business again in the future for sure !

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What a masterful understanding of the real estate process Emily has. She advised us on all the facets of not only the sale but the preparation of the house to maximize its potential. She knows the in and outs and what's necessary and what's not. She has connections for necessary repairs which put us quite at ease. We were able to complete the sale fully remotely since we live about 1 1/2 hours away. We can fully recommend Emily and her team to sell your home in an efficient and confident manner.

ZillowVERIFIED

Emily Ching is a pro and there's a reason she's one of the best and well known realtors in Cerritos and surrounding areas. She knows what's going on in the area and gets the inside scoop from her connections. I would totally hire her again and 100% recommend her and Hank's services!We met Emily back in 2018 at an open house she was hosting in Cerritos. Back then, we had just started our search and were just browsing to get an idea. Emily could tell that we were newbies and since the open house had no other people coming in, she took the time to explain to us the process of home buying and we were really impressed with her knowledge and appreciated that she took the time to get us oriented. She told us to keep saving and to contact her in about two years which was pretty spot on for when we were ready but 2020 was crazy and the housing market wasn't getting better. We got serious in early 2021 because the house prices were just getting higher and higher so we reached out to Emily Ching. What we really liked about her was that she gets straight to the point and she tells us her honest opinion on houses and areas. She pointed out things that we hadn't even noticed about some houses and we really valued that. She also responds quickly to emails/texts and was able to arrange viewings quickly. She doesn't sugar coat things and mislead you and push you to make an offer on a house that you don't love like some other agents might do. If you're going to spend so much money on a house, you better make sure you love it. Don't just make an offer because you're desperate and have buyers regret. With the pandemic, Emily is very cautious and ensured our safety. It was a little confusing working with her in the beginning, only because our names are really similar so she called herself Big Emily / Emily Sr. and I was Little Emily / Emily Jr. LOL. I started to really like our weekend open house visits and look forward to them. The housing market really was crazy in 2021, with two of the houses we bid on going 100k over asking price!! In the end we managed to finally find an awesome place in Cerritos with Emily's help. In all, we probably viewed over ten houses and had placed five offers before we got one accepted so don't give up! She helped us build an offer with competitive terms to compete with the crazy market. She has contacts for loan agents, architects, contractors, termite treatments, and more. We used her loan agent and got a nice competitive rate. I can't say enough praises about her, you'll never regret hiring her!

ZillowVERIFIED

Very Professional - Gives lots of information regarding what to look for when buying a house, and what to expect as a homeowner. She personally works with you, and will accompany you to every house viewing.Extremely Accurate Market Sense - All of her offering prices were at or extremely close final sale price. Almost all of our offers made it to final consideration, only losing because of cash buyers rather than offering price.Very responsive aEUR" She will respond to your call, text, or email. We never had trouble asking her for help, and she will make time to answer any question you might have, even during the evening.Very patient - Won't rush you to put in an offer, and will work with you every step of the home buying process. She works with your schedule and will support you in every decision you make. We even took a break and she didnt push us to resume searching.Fights For You aEUR" She fights to have your offer considered, and If anything turns out against you, she will fight on your behalf. When we found out our house was smaller than listed, she helped us to get a more reasonable deal. Extensive Knowledge - She knows what to look for when buying a house, and will share that knowledge with you so you can make your own decisions. She knows what to look for during a house inspection, what the neighborhood is like, how much repairs or upgrades might cost, and who to ask for questions regarding anything from financing, to inspections, to contractors and beyond.Long Time Resident - Has very deep knowledge of the city. Recommends houses based on your preferences, and will point out the pros and cons of each neighborhood, even down to what streets are allowed to have emergency vehicle sirens.Well Connected aEUR" She has connections with people from every step of the home buying process, so she can help you with financing, home inspection, appraisal, pest control, insurance, contractors, and so on. Through her connections, we were able to close within 20 days, finishing all of the buyers responsibility within the first 10.

ZillowVERIFIED

Emily helped us find and purchase our first home at a great price. She gave us great tips on how to make this transaction as smooth as possible for us and the seller. She impressed us with her very thorough knowledge of the Cerritos neighborhood and we liked that she shared a lot of information about the neighborhood that was helpful to know. She was upfront and honest about the buying situation we were walking into, so there were no surprises. She spent hours with us over the phone and sent many emails and texts every day to keep us abreast of all the information we needed to know. She was a great coach, is extremely passionate about her work, and we were so thankful for how she worked extremely hard around the clock for us. If you work with Emily, she will take care of you and make sure the arrangements are in your best interest. She is very experienced, is quick to respond and make arrangements for you, and will do all in her power to make you successful.