Ella Serrato

ZillowVERIFIED

Ella was a supreme joy to work with throughout my home-buying experience, especially considering that we were working together from different coasts. Ella consistently went the extra mile for me by touring locations, taking/sending property visit videos, and setting up proactive times to chat/strategize. I credit the smoothness of my purchasing process to her and the team. I felt so confident making my cross-country move and would 100% rec working with Ella to ANYONE in the Pittsburgh area.

ZillowVERIFIED

Ella did a wonderful job helping us sell our home. She was very responsive and quick to offer solution any issues that came up. The home was under contract in like 2 days and sold a month later for more than we expected to sell it for.

ZillowVERIFIED

I can't recommend Ella highly enough. I don't think I would have found and closed on my house without her insight and guidance. Ella helped me with all of the critical steps of the process of purchasing a home:1) Finding The Right Housing Options for Me - Due to her deep knowledge of the market, she helped me find the right house at the right price for me during a difficult housing market2) Valuing Houses in the Current Market - Ella helped me assess the risk / value tradeoff of housing options given current market conditions3) Guidance on Negotiation - Ella helped me think through my negotiation strategy, which in itself was worth way more than her fee.4) Connecting Me to the Right Service Providers - Ella connected me with high-quality / trusted service providers I needed for the house, from Mortgage Brokers to Inspectors to Electricians. Ella is an amazing agent and I'm grateful to have her by my side throughout this process.

ZillowVERIFIED

Ella knows Pittsburghs real estate market very well and does a thorough job of helping you find the home you want. She was always available to help us throughout the home buying process. I fully recommend her.

ZillowVERIFIED

the best ,very kind, patient and above all gives you the confidence to put your dreams to find the ideal house for you and your family.. the best real estate agent, without hesitation we recommend her for the search of her dream because she looks for every detail and the best to make it come true, thanks for everything and ?? percent recommended

ZillowVERIFIED

This was our first home purchase, upon meeting Ella she encouraged us to ask questions the entire way, even encouraging us to explore other Agents to make sure we had the right fit, we did! She explained the process very well in our first meeting, despite us already having a pre approval she recommended we shop lenders using that as leverage and we ended up with a better rate and a better experience. The market was quite hectic during our search and houses would pop up and disappear, she was very persistent in finding us potential houses, giving us her knowledgeable opinion, and making sure we have the right tools to make an informed decision. When we made our decision Ella represented us well, and negotiated on our behalf to make sure we were comfortable with our purchase. We found Ella to be kind, patient (blessing to first time buyers), easy to talk to, well informed, an excellent negotiator and someone who cares about their client.

ZillowVERIFIED

Ella was always available and ready to help whenever needed. I was able to view a property and make an offer right away because of her help. She is a great realtor.

ZillowVERIFIED

Ella, thank you so much! You made the process of selling our home in Pittsburgh very pleasant. Everything went perfectly smooth and the best of it, you exceeded our expectations!Not only you were available at all times since the beginning of the selling process, answering every single one of our questions, but also you gave us very helpful information that helped us choose the right options and sell our beautiful prior home after a single weekend of showings and, to a nice couple that is very happy on their new home. Definitively a Win Win for all the parties involved! GRACIAS Ella!!

ZillowVERIFIED

Well thanks Ella. Everything was wonderful. No process of this type could be easy and we appreciate your time with us within your busy work schedule. For us it was a process of learning and satisfaction and that was achieved thanks to your professionalism. Thanks for everything, for your time and patience too. Blessings for you and your family.

ZillowVERIFIED

Ella was my agent for my first ever home and I cannot be happier that Zillow set me up with her. I was very keen on living in a vibrant urban neighborhood and in a house that had historic character. Ella was so attentive to my tastes and preferences and really listened to what I wanted. When I found the perfect house she was with me every step of the way: giving me good advice on what to do and what not to do. My daughter and I are now in our dream home thanks to Ella. She is truly a star!