DERINDA THATCHER

ZillowVERIFIED

Ive had the pleasure working with Jessica, Derinda and Tina and I have to say this is the best experience Ive ever had in real estate transaction and any other purchases. She was knowledgeable about the local market , (even if she didnt fully understand the issue she took the time to research it and get back to me with a thoughtful answer). In addition, she was thorough in her process. For example I'm very detailed oriented and I usually have a million questions, she took my questions, went to the sellers agent, and usually she would come up with additional questions that I didnt think about. This is a competitive market, we put in dozens of offer and got rejected constantly and she was always helpful and consistent to try again time after time so I didnt feel frustrated throughout the process. After she went on maternity leave, she handed the keys over to Derinda and Tina and they are equally as great! After the property went into escrow, they consistently checked with the seller, title company and lender to make sure everything goes smoothly, and check on the property from time to time all the way until the last day to make sure everythings in good place. I live in California and I bought a condo in Hawaii so everything was done virtually. I was informed every step of the way. At the end, Tina mailed me the keys and wrote aEURoecolor samplesaEUR? on the envelope so people dont open the mail to check whats inside the envelope. It was a seamless transition from the realtor to the property manager. I liked their vacation property rental manager but I chose to go with my own manager , and Jessica and her team did not try to push me to work with their own in house property manager. Usually I dont write reviews good or bad, I just dont have enough time but Im making an exception this time. Highly recommended

ZillowVERIFIED

Our experience with Derinda Thatcher was above and beyond what we could have ever expected. Her recommended asking price was $25,000 more than what we would have put the condo up for. Realtors came and looked and a consistent comment was that it was priced too high. It ended up selling for 50k higher than listing price. Derinda fielded every obstacle with complete professionalism. She is a problem solver. I didn't have the STR certificate. Not a problem, Derinda got it.All in all she made the sale seamless. I have and would not hesitate her in the future.

ZillowVERIFIED

Derinda was proactive from our first contact with her. We gave her a set of criteria we were looking for in a condo/house and she responded with several creative ideas. We were able to see houses that met our criteria within a few days; then we realized that we needed to adjust our criteria just a bit and Derinda immediately adjusted what she showed us. We are both professionals (retired) and expected a certain level of responsiveness and shepherding through the process; Derinda and her team exceeded what we expected. When our seller dropped the ball on certain details, Derinda stepped in and made sure the process was completed smoothly and in a very timely fashion. She is a pro in every sense of the word and we can recommend her without reservations. If we decide to move again, Derinda will be our first call.

ZillowVERIFIED

Derinda and her team were great to work with both while on island and from the Mainland. She made the process of purchasing a home long-distance very easy, coordinating as much as possible and doing many FaceTime viewings. The market on the Big Island is HOT right now, but there was never any pressure and we knew we could trust their feedback and input on a location or a home. Would highly recommend Derinda!!

ZillowVERIFIED

We had the pleasure of having Derinda as our agent. We did everything remotely and Derinda was very reliable and helped us a lot during the whole process as we didn't have experience in buying a property in Hawaii. She listened to our needs and helped us find a property suitable for us.Thank you Derinda!!!

ZillowVERIFIED

Big mahalos to Jessica for ensuring that as a first time home owner, she made sure that she was there every step of the way and gave us good advices of how to proceed with the "deal". Thank you all so much for making me and my wife's, seemingly lifelong dream come true. I cannot express enough the gratitude we feel for closing on our first home. We will remember all the help you provided us. There's too much to be said about how smooth and easy it was, dealing with a knowledgable agent. I experienced it, and appreciate it. Again, Mahalo Jessica!

ZillowVERIFIED

It was a pleasure to work with Derinda and her team. Derinda is very professional. She understands the Kona real estate market and makes really good suggestions on how to make your property more marketable. She follows up on all issues and always responds promptly to questions and concerns. Her team set us up for a successful sale and followed through with all aspects of the process. We were a bit apprehensive about selling during this pandemic, but Derinda really came through for us. Thanks so much!! We highly recommend Derinda!

ZillowVERIFIED

Jessica helped me find the perfect oceanfront condo.Shes an excellent real estate agent - very knowledgeable, dedicated, with great experience in the area. Highly recommended!

ZillowVERIFIED

Derinda and her team helped us list our home and receive an above asking price offer within 5 days. Very quick sale and were very helpful and prompt with communication along the way! Thanks Derinda!

ZillowVERIFIED

Derinda Thatcher's " Team Sold Kona " are the best! Derina and her team sold my home in Kona for top dollar and did it quickly. I find her to be honest, professional and very knowledgeable with local savvy. I would highly recommend her to anyone in Hawaii that needs a professional and a great realtor to work with.