Dana Fideli

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I am writing to formally and publicly commend Dana Fideli for exceptional service during the recent sale of our home and purchase of another. The level of service Dana provided exceeded our expectations immensely. My husband and I met Dana at an open house that she was hosting and were immediately drawn to her knowledgeability and professionalism. We explained that we were interested in moving but were gun shy due to a few previous experiences. Dana promised us that things would be different if we used her services. She did not disappoint!! Dana was always available to take our calls and answer our questions as she seamlessly led us through the stressful home buying and selling processes. Even in the midst of the hectic home buying season, she had a way of making us feel as though we were her only clients. She even made sure we were taken care of after the sale was completed. Dana Fideli is a phenomenal realtor! We have already and will continue to highly recommend Dana to anyone looking to buy or sell a home. Best Regards, Kristine Muranyi Grand Island, NY

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I will start out this review with a huge WOW! Dana absolutely knocked this one out of the park. I first contacted Dana after reading through some of her many stellar reviews. I questioned if all of her 5 star reviews were accurate. Well the short answer is a huge resounding yes! She is all that and much more. After a sudden onset of declining health, my sister and I knew we had to be closer to mom and ultimately relocate her from North Tonawanda to Texas. To make matters much more complicated, this house sale involved a family trust. Through just a few long-distance calls to Dana, she had come up with a specialized strategy to sell my moms house quickly, with minimal disruptions, and at maximum sales price. The strategy worked perfectly. We not only sold my moms house in 6 days, but were able to close in about 45 days from my first communication with Dana. Throughout the journey, Dana was always available to our numerous phone calls, texts, and special requests to completely accommodate our needs. Dana was also extremely proactive in contact with several different people involved in the sale such as our trust attorneys, buyer, buyers agent and especially our family. I truly cannot say enough great things about Dana not only as our realtor but for her on a personal level. Dana has an extremely strong work ethic and demonstrated her integrity in all our interactions, a combination hard to find these days. A huge thank you to Dana on a job very well done!

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Dana was OUTSTANDING to work with. She is flexible, kind, and hardworking and I truly believe she got the BEST price and quality buyers we were looking for. She negotiated a waived house inspection with the buyers which more than likely saved us money. We had 22 showings of the property in less than 2 weeks which increased the price competition. I would HIGHLY recommend Dana and would only use her in the future.

Dana was WONDERFUL!! From the start she wasnt pushy, she supported our needs and answered all of our questions. She explained the process, helped us navigate the paperwork, and made excellent recommendations. and suggestions. She was very positive, arranged a professional photographer who specialized in real estate photography, and was on top of expediting our listing, showings, and offers, Dana was able to recommend other expert professionals ( lawyers, estate liquidators, clean-out ) that were competent and reliable. She made our experience as easy as possible and I would highly recommend Dana without hesitation!

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Dana Fideli has been great to work with throughout our home purchasing experience. When my husband and I decided to purchase a vacation home in WNY but live out of state, we knew we would need to find a realtor who would be open to a non-traditional approach. Dana was so very accommodating with a variety of communication modes to include FaceTime, group text messaging and emails. Her attention to detail was evident during the FaceTime virtual tours of houses, as she described the smells, creaks of floor boards, distinctive paint colors and so many other descriptors. Dana was able to provide lists of reliable service providers that she had worked with previously such as home inspectors, radon inspectors, attorneys, and other providers. This was a tremendous help to us as it has been a couple of decades since I lived in the WNY area. Dana was quick to respond to all of our messages. If she was unsure of an answer, she was quick to find the answers and get back to us. Dana paid attention to our personalities and listened to our wants and desires, which we believe to be a critical key to customer service. We highly recommend Dana Fideli for your next home or property purchase in the WNY area!

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Dana was very attentive and knowledgeable about the local market and trends. Her communication with us was excellent. She led us through the process and got us well over what we imagined we could get for our home. The process was quick and easy thanks to Dana. I highly recommend her.

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It was an absolute pleasure working with Dana in purchasing my first home. She was very knowledgable, hard working, easy to get a hold of, and extremely patient with me through the entire process as it was brand new to me. Dana went above and beyond and I couldnt of asked for a better realtor. If your searching for a new home and need a realtor, Dana is the person to call!

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We worked with Dana to sell my mothers house in Youngstown. We live out of state, so there were many challenges in thinking through what needed to be done to prepare the house for sale, including bringing some things up to code, staging the interior, working with local service providers, arranging for an estate sale, clearing things out of the house, having the house cleaned, dealing with the town and county, and many other potentially vexing issues. We interviewed several agents, and Dana stood out as the person we wanted to work with. We were not disappointed! Dana has an exceptional grasp of the Youngstown-Lewiston and Niagara County market, she had an excellent marketing plan, which she explained very clearly (and convincingly), she was incredibly responsive, and she presented the various offers in a concise way that presented the pros and cons of each offer. In addition, when we encountered roadblocks (e.g., dealing with having the sump pump brought up to code or finding, on short notice, someone to clear the house after the estate sale), Dana was able to solve the problemaEUR"with minimal effort required from us. We cannot think of anything she could have done betteraEUR"and that was especially reassuring given our remote location. Most importantly, there was never any question that Dana had our interests as her highest priorityaEUR"she showed great integrity in helping us navigate the sales process. If you need a real estate agent in western NY, you should call Dana; our experience with her was simply exceptional. Shes also a really nice person who is a pleasure to be around.

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Dana is the best! We found her online. We were living in Westchester NY and needed to find a house in Niagara Falls quickly for a job relocation. Dana was on it right away and she was able to find us various potential properties that we might consider. She worked hard to get us the house we anted. Dana is a shark, and that's what makes her so successful. We are currently using her again to help us find an additional house to rent out.

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I cannot say enough about Dana's expertise and knowledge of the real estate business. Knowing she was in my corner from the beginning was a huge comfort. She explained everything in detail as we went along and left me with no questions at the end of each day. To know she was taking care of the sale of my home, eased my mind so I could focus on moving out of state. She was honest, straightforward, professional, friendly, kind and supportive. I could not have gone through this emotional rollercoaster of selling my home that I raised my son in, without her.