Crystal Florida

ZillowVERIFIED

Puzzled as any first-time home buyers, my husband and I went to open houses with no agent and not knowing what big step I have to take next. There, we met the god-sent Ellen Martinez who approached and listened to us on what we are looking for. As efficient as she is, Ellen quickly connected us to Katrine Ponjevic (loan officer), who pre-approved our loan within 24 hrs and gave us the best rate we could imagine at the current market. Because we have a certain budget in mind and most houses in the market are over our budget, Ellen went out-of-way to reach out to several off-market house sellers/agents and scheduled a show the next day. We saw ourselves living in one of those houses as it has a wonderful layout and a great potential for future with a huge lot size. During the offering process, we learned that Ellen is amazing at guiding us and she has a strong negotiating power. If it wasn?t for her, we wouldn?t have known the importance of contingencies. She has helped us get our first-offer accepted and that within a month, with 25K less than asking price. In bonus, she helped us get 13K in credit that we could use towards closing. Thanks to her, we have some money left for renovation to make it our own. Ellen has a great sense of market and truly represent buyer?s best interests. We strongly recommend her to any home-buyers new or old.

ZillowVERIFIED

Based on the recommendation of a friend I listed my home for sale with Compass Realtors Crystal Florida and Kevin Hom. This was a great decision. They immediately began putting information together and getting the word out about my home. Consequently, while I was still in the process of getting my home in shape to be listed for sale, they informed me that they had received a couple of offers for my property. One of the offers was above the asking price. Throughout the entire process Crystal and Kevin were so responsive, returning my many text messages and phone calls almost instantly. Even after I closed escrow on my home, Crystal and Kevin continued to assist with various issues. Like I said initially, listing with Compass and having Crystal Florida and Kevin Hom as my Realtors was a great decision.

ZillowVERIFIED

Ellen is the reason our offer was accepted on our dream house. If it weren?t for her proactive approach and strong communication with the seller?s agent, we would have missed out on the house that we now call home! There were a lot of buyers in the market who were not as fortunate to have Ellen on their side, and missed out. We met Ellen at an open house early in our homebuying process, and she immediately took the time to listen to our goals and guide us through our home search. It really made the whole process a lot less stressful and more clear. Since home values can be so different from the list price, it was invaluable to have her guidance on which listings actually fit our budget. She also connected us with the best ?team? (lender, insurance agent, etc.) to make our offer as strong as possible. We will be highly recommending Ellen to family and friends.

ZillowVERIFIED

I just bought my first home in the Bay Area thanks to Ellen! Not only did I have a laundry list of specifications, I was under a time crunch and was trying to find a home AND close within 3 months (??). She was recommended to me by a realtor friend out of state who told me I would be in good hands, which was such an understatement. Ellen worked tirelessly for me and somehow turned a relatively stressful process into a great experience full of laughs and educational moments. Not only did she find me my dream home, she took absolute care of me throughout the process to ensure I was making the right decisions and evaluating each home from every possible angle. I saw about 30 homes in 2.5 months, some of which Ellen even brought her own contractors to help me navigate potential renovations. When she found the winner she immediately established a great relationship with the listing agents and I went into contract after my first offer! The closing process was easy and afterwards she connected me to her insurance broker to get my new home covered depsite so many insurance companies leaving CA. I really cant speak highly enough or thank her enough for making my home dream a reality. Cheers to success!

ZillowVERIFIED

Ellen was amazing. She was so educational and helpful. As a first time home buyer it was extremely helpful to have Ellen guide us through the process. She helped us find and buy the perfect house. Amazing.

ZillowVERIFIED

Kevin helped me purchase my first home, and I couldnt be happier with the experience. Not only did Kevin help me secure the house for $70k under asking price, but he also secured a sub 4% mortgage rate for me, all while the market still had multiple competing offers and the rate was much higher. What impressed me most about Kevin was his attentiveness, professionalism, and willingness to go above and beyond to help me throughout the entire home-buying process. He was patient, responsive, and always had my best interests at heart. He took the time to answer all of my questions (and there were a lot, as a first time homebuyer) and provided guidance and support every step of the way. If you?re looking for an agent that is knowledgeable and committed, Kevin has my vote! He is a true professional who takes pride in his work and is dedicated to delivering the best possible outcome for his clients.

ZillowVERIFIED

As a first time home buyer I didn?t know where to start when it came to seriously trying to buy a home in the Bay Area. My husband and I met Ellen at an open house and from the beginning she really listened to what we were looking for, was knowledgeable about the market and we knew we could trust her. Ellen walked us through the whole process. Whenever we ran into a question or problem we couldnt solve, Ellen stepped in and solved it. She was incredibly responsive and quickly answered our texts and emails. She had many helpful recommendations, and we found a mortgage broker with a great rate thanks to her advice. In the background of the whole process, Ellen was solving problems and handling things I was never even aware of like coordinating with the many, many people (mortgage broker, title company, insurance and seller to name a few). Even after closing she continued to provide excellent support and guidance. Ellen made an intimidating process feel a little easier. We?re so glad we found her and recommend her 100% to anyone looking to purchase a home in the Bay Area.

ZillowVERIFIED

We met at an open house during a time when my husband and I were passively feeling out the market. She was the only agent that took the time to listen to our house goals and work with us to get us in a position for us to confidently start actively looking at houses. As first time buyers, I appreciated how Ellen was super thoughtful in her communication and analysis of the homes we were looking at. Theres no question that she cares about her clients and will go out of her way to make sure clients are happy with their offer, and purchase. We can confidently say that our first home purchase wouldnt have happened without her! Post offer acceptance, Ellen went above and beyond to get us the right coverage before close and move in. A lot of what she handled for us (warranty, inspections, etc) would not have even been on our radar so were thankful that her expertise helped make the first time purchase/move in process easier. Thank you Ellen!

ZillowVERIFIED

Ellen was the best! Very knowledgeable and easy to work with. Walked us through the home buying process at every step and was through with setting up inspections. Ellen was always available and quick to answer our questions. She listened to what was important to us in a home and found listings that were in line with what we were looking for. Thanks to Ellen we found a perfect house. Would 100% recommend and work with again

ZillowVERIFIED

Working with Ellen to find and buy my new home was a fantastic experience. I was a first-time buyer who had many questions and Ellen was always happy to answer them. She responded quickly to voice mails, text messages, and emails. Her accessibility and responsiveness helped me to feel as comfortable as possible throughout the whole process. Ellen took the time to really find out what I was looking for in a home, and her input and suggestions were always informed by what was important to me. She helped me clearly see the good and the bad, both current and potential, in every property we saw. I quickly realized I could trust her input, that she was not going to try to talk me into something beyond my budget or into a place that wasn?t as perfect as possible given my budget. When we finally saw the ?as perfect as possible? place on a Friday morning, I called Ellen that afternoon hoping we could make an offer before the open house on Saturday. She got the offer together right away and kept me informed about how it was progressing Friday evening and Saturday morning until it was accepted. I?ve been in my new home for a month now, still love it, and still really appreciate Ellen?s hard work and help in making it happen. If you?re looking to buy a home, you should get Ellen to help you too.