Crystal Florida

ZillowVERIFIED

I have had the pleasure of working with Ellen twice now for both the purchase of a home and the sale of a home. In a difficult market full of challenges and uncertainty, Ellen made me feel confident in the listing and sale process from beginning to end. I can't think her enough for her expertise, professionalism, negotiation skills, and ability to overcome obstacles. What is also important when you choose a realtor is making sure they are part of a strong team. Crystal Florida & Associates for Compass is a true dream team and in the Bay Area, you need the best of the best. Thank you for everything, Ellen!

ZillowVERIFIED

Crystal did a great job in helping me sell a rental property that I owned. She provided a up to date market analysis, as well as what needed to be done to the property to make it attractive to buyers. She put me in touch with the people I needed to get the work done the contractors, and landscapers and made herself available to meet them at the property since I live out of town. She started selling the property prior to making it available to the public. Once we completed the work and agreed it was ready to sell she held her open house, and provided me with the feedback she received and that she anticipated some offers would come in. The offers did come in and she negotiated to get the offer that was acceptable to me. I was extremely pleased with her planning and follow through and would highly recommend her.

ZillowVERIFIED

My experience with Ellen was exceptional from beginning to end! As a nervous first-time homebuyer who had just come out of a bad experience with my previous agent, Ellen was the fresh, competent re-start that I needed. From our initial conversation outlining what I was looking for to the close of escrow, Ellen ensured that I was informed and comfortable throughout the entire process. She provided insight and guidance without trying to "direct" my search. In the end, Ellen delivered beyond my expectations when she helped me secure my amazing home in Oakland! What I didn't think was possible, especially in this current market, became reality...and I have Ellen to thank for that. I would and WILL recommend Ellen to any potential homebuyer looking for a warm, professional, hard-working agent who goes above and beyond for her clients. She is a true standout!

ZillowVERIFIED

We are super happy with our new home and Ellen was fantastic. Her commitment and communication throughout was amazing. She made the process very easy and worked tirelessly to help us close. We only regret some of the expert inspections that were conducted, as they could have provided more clarity on pre-existing conditions with the home. All in all, Compass was a wonderful company to work with.

ZillowVERIFIED

I am so grateful we found Ellen to be our realtor. She was everything I could have hoped for during our first home buying experience - in an intense market, nonetheless. Not only did she tick all the boxes of being an exemplary professional: EXTREMELY responsive, she knows her field very well, good intuition for negotiation, very organized, possesses an impressive collection of helpful contacts. More than anything, she was truly our advocate and truly wanted the best for us. After its all said and done, I can tell she was completely on our side, trying to find us the house that would become our home. I cant recommend Ellen enough. If you go with Ellen, you will have an agent with considerable knowledge of aEURoethe businessaEUR? as well as incredible integrity and dedication.

ZillowVERIFIED

Akali is an OUTSTANDING agent. He went the extra mile to find us a GREAT property in a competitive market. Akali was extremely responsive, knew the market, and worked quickly to get the deal done once we had found our property. I HIGHLY recommend Akali as your Bay Area real estate agent.

ZillowVERIFIED

We recently bought our first home with the help of Ellen. She was incredibly responsive throughout the entire process, always there to answer our questions and address any concerns we had. Her knowledge of the market and the buying process was impressive, and she guided us every step of the way. We couldn't be happier with our experience and highly recommend her services to anyone looking to buy or sell a home!

ZillowVERIFIED

We absolutely LOVE Ellen! She took such good care of us and we felt like we had a personal friend helping us all along the way. We always felt she had our best interests at heart. We really did not know what we were doing, and didn't even understand the basic fact that we should have been pre-approved while we were looking. Nevertheless she was very patient with us and her advice and judgement were always spot on. She loves what she does and she was dedicated to making sure we were happy and that we would not have any regrets. For example, while spending some time alone in our house waiting for a contractor, she noticed there was more street noise than we might have realized. She contacted us about the issue and we met her there for a listening session. At this point we were deep into the process, and had it been an issue we couldn't live with it would have created an uncomfortable situation for all of us. I'd already had a great deal of faith and confidence in her but that incident was the icing on the trust cake. She really wanted US to be happy even if the end result wasn't good for her. Ellen is a lovable, conscientious and dedicated real estate professional who made our dreams come true and put our minds at ease all along the way. She became a friend and ally throughout this stressful and emotional process. I would recommend her to anyone, and though I hope I never ever move again, I would eagerly work with her in the future.

ZillowVERIFIED

We probably would not have a home if not for the very smart, kind and patient Ellen Martinez. She is completely awesome and works really hard for her clients. Ellen makes herself available and goes even futher than the extra mile. I have been in business for decades and rarely have encountered someone so good at her job. 5 starts are not enough for Ellen - she get our highest recommendation!

ZillowVERIFIED

Puzzled as any first-time home buyers, my husband and I went to open houses with no agent and not knowing what big step I have to take next. There, we met the god-sent Ellen Martinez who approached and listened to us on what we are looking for. As efficient as she is, Ellen quickly connected us to Katrine Ponjevic (loan officer), who pre-approved our loan within 24 hrs and gave us the best rate we could imagine at the current market. Because we have a certain budget in mind and most houses in the market are over our budget, Ellen went out-of-way to reach out to several off-market house sellers/agents and scheduled a show the next day. We saw ourselves living in one of those houses as it has a wonderful layout and a great potential for future with a huge lot size. During the offering process, we learned that Ellen is amazing at guiding us and she has a strong negotiating power. If it wasn?t for her, we wouldn?t have known the importance of contingencies. She has helped us get our first-offer accepted and that within a month, with 25K less than asking price. In bonus, she helped us get 13K in credit that we could use towards closing. Thanks to her, we have some money left for renovation to make it our own. Ellen has a great sense of market and truly represent buyer?s best interests. We strongly recommend her to any home-buyers new or old.