(4.7/5)
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What clients say about this agent....
Called the number she had listed in regards to an apartment and acted bothered by it. Didnt really seem interested in working together. Was told a lot of work would be involved for her if I wasnt serious about renting.
I can't say thank you enough to Crystal and Martha. They recently listed and sold my townhouse. They helped resolve several issues that popped throughout the sale, and held our hands throughout. They also did a beautiful job decorating and staging the house. The advertising of our property was not only unique, it was noticed! We really appreciated their knowledge and resources. We would highly recommend them, they work as a great team!
We met Crystal at a random open house when we were beginning to search for our investment property. We were at the beginning of our search process and didnt really know the neighborhoods. Crystal was extremely patient and showed us any listings we selected even though they were in completely different locations/towns. Once we found the property we liked, Crystals helped us make an offer on the spot. From that point on everything moved pretty quickly and it was a great experience. Thank you Crystal. We wish you all the best!
As a remodeling contractor I meet a lot of real estate agents. I met Crystal while she was showing a potential client of mine a home. I was immediately impressed by her calm demeanor and even after an onslaught of questions from the client was never caught off guard. She was very professional, knowledgeable about the local market, and extremely pleasant to talk to. I knew when it was time to sell my house (our families first home) in Beacon, she would be the one I called. She explained the process clearly, took her time with us, and made us feel like we were her only client. She took on the task of showing our home despite the challenge of us having a dog and a 6 week old child. Her dedication to selling our house on our terms is what set her apart from other brokers. I look forward to working with her in the future and would recommend her to anyone.
I called the agent and she agreed to act as our agent and show us the home privately. When we arrived to see house she had dishonestly booked a dozen other people at the house the at same time, in what seemed like an attempt to stir interest. The house was crawling with people as we tried to view it with our 1 year old. She then spent less than 10 minutes with us before leaving us in the backyard alone to show the home to other people. When we requested to make an offer she was completely unprepared and she proceeded to make negative remarks to us about making an offer. When she presented our offer to the owner it was in a completely unprofessional way that totally misrepresented our offer, which caused the owner to turn down a full price offer for his house. When we spoke about offer she was insulting and unfriendly. Worst experience ever! So unprofessional and inexperienced. Keep your distance!
Crystal represented us in a search for a new home. She has an impressive knowledge of the local market. More important, she was quick with responses & additional info. We weren't sure what we wanted, but she helped us to zero in on the right type. Thanks Crystal!
I LOVE Crystal!! She is by far the best agent we have ever worked with. (My husband and I buy and flip homes) She is great at finding the perfect home and getting the best deal for everyone. Crystal truly loves what she does and is amazing at it. She is great at helping you envision yourself in the home and how you can make it better for resale down the road. She won't try up-sale you or push you to do a deal you don't want. We felt like she truly cared about what we wanted and needed. We wanted to live close to Main St in Beacon and she found us a house that backs up to the best part of Main St. It was awesome! If you drive by a house you like but its not for sale, she will go knock on their door and ask to buy it. Its awesome!!!She knows her facts and has amazing connections with the local community. When it is time to finally sell our home, we will ONLY use Crystal.
I'm military so we move quite often and I'm a real estate investor so I buy and sell 3-4 houses a year all over the country. Crystal is by far one of the best agents I've ever had the pleasure of working with. She is extremely intelligent and hard working. She is flexible in how she communicates and works with us as we need. She is highly responsive almost all hours of the day. She worked hard to figure out what we wanted (when I'm not sure we knew what we wanted) and she worked tirelessly to meet our needs. We will use her exclusively for our home transactions in the Hudson Valley area.
Crystal DeRafele has been a very helpful agent right from the beginning I met her for my house search.She was knowledgeable about the area, and gave good insight into ways to get to choose the best home.She coordinated nicely most of the work to be done for the house searching and closing.Overall I recommend her highly for the job.
Crystal was a great help for us in purchasing our house. She knows her area very well, she was available practically any time for us and was always very pleasant to work with. She gave us all information on the properties is a straight forward way to help us make the best decision. We was never pushing something on us just to close a sale.
(4.7/5)
Note: Reviews may include other agents on their team
What clients say about this agent....
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