ZillowVERIFIEDBuying a home is supposed to be exciting, but there were so many moments when my family and I felt overwhelmed, stressed, and completely unsure of what to do next. Through all of it, Kevin Dultz was the one person who kept us grounded. From the very first day, he was checking in constantly, answering every question and every worry, because wow, this process can absolutely take over your life. He made sure we understood every step, and not once did he make us feel rushed or like we were asking too much. He was just always there, steady, calm, and always patient. Things took a turn for the worse when our lender completely failed us. We were stuck in the pre-approval/underwriting stage with no progress, and our broker couldnt give us any real answers or updates. Meanwhile, we had less than two weeks until closing, nowhere near getting approved for our loan, and the fear of losing the home we had fallen in love with and the large amount of earnest money we put down. We were in a terrified panic and honestly, hopeless. Kevin didnt waste a second. He contacted the seller right away and secured an extension on our loan contingency so our earnest money would be protected. Then he suggested something we were scared to even consider: switching lenders so late in the process. We were already emotionally drained, and the idea of starting over felt impossible. But Kevin walked us through everything with so much reassurance. He explained why he trusted the team he recommended and promised they would give it everything they had. And they did! They worked around the clock even through the weekends, which is unheard of!! And somehow pulled off what truly felt like a miracle. Looking back, I genuinely dont know how we wouldve made it through without Kevin. Yes, hes incredibly knowledgeable and has amazing connections, but what meant the most to us was his heart. The care he has for his clients is real. He was with us through every meltdown, every moment of doubt, every stressful update. He never let us feel alone, and he never stopped fighting for us, even when we were losing hope. If you want someone who will truly care about your family, someone who will go above and beyond when things get tough, Kevin Dultz is someone you want by your side. He didnt just help us buy a home, he helped save a dream we thought was slipping away. We are forever grateful for him.