Service Areas
About Charlotte McKenzie
Specialties
- Sellers
- Buyers
- Residential Property
Buyer's Agent, Listing Agent, Relocation, Moving
Awards
2025
TOP AGENT
Riverside, CA
Recent Sales
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Charlotte McKenzie's Reviews & Ratings
- Knowledgeable
- Communicative
- Great for new buyers
- Professional
- Responsive
- Trustworthy
Marie Bronoel
ZillowVERIFIEDI highly recommend working with Bob and Charlotte McKenzie as realtors. Their individual skills and experience dovetail as a team. I was new to selling a home and they respectfully guided me through the process. They kept me updated and were forthright in their communications. They represented my home as I loved it and highlighted new infrastructure that often goes unnoticed. Bob and Charlotte went beyond the norm. Bob provided good referrals for me in making house improvements and Charlotte suggested buyers for antiques to be sold. Moving can be stressful but Bob and Charlotte McKenzie made selling my home as smooth as it could be.
KarinRoberts47
ZillowVERIFIEDThe McKenzie Team helped us with the sale of our home in 3/22 and a year earlier 4/21 with the purchase of our new home. They guided us safely through the buying and selling process with knowledge and insight. We liked that they kept us constantly in the loop and communication was frequent and detailed. The McKenzie teams market experience and intuition helped us determine optimum pricing and timing of the sale/purchase of our homes. We were so pleased with Charlottes and Bob's services and their team that we recommend them to all of our friends.
Chris Koch
ZillowVERIFIEDThe first weekend I drove to Riverside from Downtown LA just to look around, I found a Spanish home listed by Charlotte. Within an hour of me looking at the listing online, she reached out and mentioned the house was already in escrow but I was welcome to come look at other properties. For the next few weeks Charlotte showed me multiple properties late afternoon or after 5pm but nothing triggered my interest. Fast forward a few weeks and the Spanish home fell out of escrow. I then rushed to Riverside to look at the home again at night. The following day I put in an offer and within 24hrs it was accepted by the seller. Had Charlotte not reached out to tell me when the home fell out of escrow I probably dont buy the house and still looking. As a first time home buyer, Charlotte and Bob were both generous with their time and patient with any questions or concerns I had during the escrow process. Their attention to detail and focus on getting me into the house was first class. It makes a huge difference to work with genuine good people who you feel have your best interest and you know that youre not getting the runaround. Appreciate Charlotte and Bob even today after Ive been in the home for a few months, they continue to follow-up on how I'm doing and how the home renovation is coming along. Just reiterates they care about their clients and provide a service beyond the escrow process. Thanks to both of you!
ChrisKoch987
ZillowVERIFIEDThe first weekend I drove to Riverside from Downtown LA just to look around, I found a Spanish home listed by Charlotte. Within an hour of me looking at the listing online, she reached out and mentioned the house was already in escrow but I was welcome to come look at other properties. For the next few weeks Charlotte showed me multiple properties late afternoon or after 5pm but nothing triggered my interest. Fast forward a few weeks and the Spanish home fell out of escrow. I then rushed to Riverside to look at the home again at night. The following day I put in an offer and within 24hrs it was accepted by the seller. Had Charlotte not reached out to tell me when the home fell out of escrow I probably dont buy the house and still looking. As a first time home buyer, Charlotte and Bob were both generous with their time and patient with any questions or concerns I had during the escrow process. Their attention to detail and focus on getting me into the house was first class. It makes a huge difference to work with genuine good people who you feel have your best interest and you know that youre not getting the runaround. Appreciate Charlotte and Bob even today after Ive been in the home for a few months, they continue to follow-up on how I'm doing and how the home renovation is coming along. Just reiterates they care about their clients and provide a service beyond the escrow process. Thanks to both of you!
Kbretz
ZillowVERIFIEDIt has taken me awhile to write this because I have wanted to give Charlotte the benefit of the doubt even though I was very unhappy for the most part with her services. Perhaps it was, by comparison, my real estate agent in San Francisco was amazing. I definitely got the feeling through the whole process that it was let's get this closed as fast as we can and if that means not being on your side - so be it. She did find the home so I do have to give her that. But twice I had remind her that she was working for me not the seller. There were many issues - I am not going to go into them all but word of warning don't expect her to look out for you.Bottom line: would I use her again. No I am afraid not.
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