Cassondra Liles

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This was the second opportunity I have had to work with Cassondra. On both occasions I was selling my home. She is very professional, supportive an very knowledgeable. I have no hesitation to working with her and her team again.Kathi Reid

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This is our 4th interaction with Cassondra and the key team. If I buy or sell another home it will only be with them. If you use anyone else your simply making a mistake. The knowledge, service and professionalism are unmatched!!

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Katie was very knowledgeable about what we needed to do to get our home sold. Her team was exceptional to work with as well. They always answered our questions and gave good solid advice. I would refer them to anyone that needs a good realtor.

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Great to work with Katie, Kristin and Charlotte! Never would have imagined such a quick and easy sale. Sold the home in less than one week. Thanks so much.

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My girlfriend and I recently closed on a home. We contacted the aEURoekey teamaEUR?. We were matched with Ronnie and Lynn Thomas as our realtor, as first time home buyers. The were always available by email or telephone to show homes, and answer any questions. They were very flexible with our work schedule and fitting us in to see a home. Its scary buying a home, but Ronnie and Lynn made us feel at ease. We were proud to have them as our realtor/real estate agent. They are what makes the aEURoekey teamaEUR? so great.

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For the past month I was a part of the process of buying a house with my boyfriend. We feel incredibly lucky to have gotten to work with Heather from Cassondra's team thanks to the recommendation from a friend. We couldn't have asked for a better agent for our first time buying a home! From the very beginning, Heather was incredibly responsive answering all questions we had. She made sure to walk us through every aspect of home buying so we would know exactly what to expect. During showings, if you are truly interested in putting in an offer, Heather will not just quickly walk through the house with you, but will spend time with you looking at every part of the house making sure it is everything you hope for (for us, she even crawled into the crawl space to check for things!). She is knowledgable on what to look for in houses and will spend as much time with you during the showings as you feel you need. Along with being great to work with, Heather is highly skilled at forming strategic offers and working with multiple-offer situations. We were searching for a home in Raleigh during March (which during this time, the market was incredibly competitive and most homes were sold within a few days). The house we closed on had 10 offers within two days and thanks to Heather's knowledge, strategies, and commitment, we won! Throughout the process and even after buying the home, Heather has continued to be extremely responsive to any questions that arise. She stayed excited with us the whole way through and made our first time buying a home fun and as stress-free as buying a house can be. I would highly recommend using Heather if you are looking to buy a home, especially if it is your first time! You will leave this process feeling like an expert home buyer thanks to her!

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I had the pleasure of working with Heather from Cassondra's team off of a friend's recommendation. Heather was extremely easy to work with and made my first-time home buying experience fun and informative! Heather immediately was open to connecting and learning about me and my goals both personally & house-specific, location goals and setting up a strategy to achieve everything as best as possible. I am very detail oriented and ask a lot of questions - from our first call to now even after the home has been purchased Heather is readily available to answer my questions in depth and explain processes/real estate jargon. This made it extremely easy to understand every step of the process and made me prepared during every situation we encountered. I was comforted knowing that Heather had a lot of experience working exclusively with first-time buyers and in hot market environments (bidding wars, multiple offer scenarios, tough seller negotiations, etc). Heather's mission is to get her buyers the best possible price for their dream home, and I can say that she accomplished this mission for me. I am extremely satisfied with my experience working with Heather and would highly recommend connecting with her if you are a first-time home buyer or know that the location you are shopping is competitive. Heather Does her research and can accommodate multiple means of communication to work for you. The house we closed on received 10 offers and because of Heather's strategic &creative approach to offers, we won! Thank you Heather!

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Though we did not work directly with Cassondra, we did work with one her team. We are new to the area and made a cold call to the agency. We were greeted warmly and with genuine concern for our needs. With both my partner and myself being from out of the area during a large portion of the process, the team member actively searched and keep in constant contact with us by sending listings to us to review. They listened and adapted to our thoughts and needs as we learned more about the area and what we were looking for. When we were able to get down for viewings, they was well prepared for our visits with homes and information about the local areas. When a house was found and an offer made, they were very helpful with negotiations and with inspections throughout the process. They were there for closing, answering questions we had and offered referrals for local companies when asked. Even after the closing they have reached out to us to see how things are going.

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Ronnie was amazing he guided us through every step. I recommend him to anyone especially 1st time home buyers. We looked at several homes. He gave his honest opinion about homes. My wife and I were treated like family instead of a client or customer. Ronnie from Cassondra and the Key Team care about their people and they show it through their actions.

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They gave me a list of dos and don'ts. They told me about the whole process. Kept me informed of what all was going on. They kept honest with me. I one person was busy when I had a question, they had another team member handle it, so I would not feel neglected.