Carol Lavigne

ZillowVERIFIED

Love of profession. That is the best way I can describe Carol and the service she provided. There are those who are technically proficient in the service they provide, that are efficient, expedient, extremely knowledgeable, and provide a great business-client experience. Carol was all of that and more. She added a passion element to the business side. I felt she was emotionally invested in delivering exactly what I was looking for. I am a guy. What do I care about emotions. She still made that impact. I am a person who does a ton of research. I have searched for several years for property in NH and decided the timing was right to execute. I found Carol because she had current listings in a town of a property I was interested in. After researching her, her company, and reading reviews I felt she was a good candidate. We exchanged a few texts and had a great phone conversation. I knew she was the one. She was asking the right questions of me. She was interviewing me as much as I was interviewing her. I am very detailed and specific in my requests. She was able to answer my questions and provide context and differing optics to her answers. This all happened while I am halfway across the country. She was my eyes and boots on the ground. She even dragged her husband out with her to walk several properties, provide pictures and video with commentary. Some of the pictures had the Geo-Tagging turned on so I could enter in a lat/long coordinate into a website to see exactly where they were standing using google maps/earth. I think she took her husband with her because she can outrun him faster that outrunning a bear ??. I finally found a piece of property that was listed on a Friday. I immediately reached out to Carol to ask her to walk it to see if it met my needs. She did this without hesitation, on the weekend. I also wanted to mention that our conversations and her property walking did not conform to business hours. She was always available to me, day or night, weekdays or weekends, to include a 2-hour time zone difference. She moved quickly and we were able to submit/accept an offer within a couple days. Truly phenomenal. Her knowledge of the local area, and network of friends, associates, and business contacts made the whole process simple and stress free as possible. I trusted her with providing contacts for financing local property. Lot/Land loans are a different breed than a mortgage for a home. I flew out to meet with her and Tom (Husband) and she called in some favors and had two gentlemen meet me at the property to talk dirt. That is just one instance of where her aEURoeLove of ProfessionaEUR? shined. It was invaluable to have that local knowledge of the land explained to an outsider. It was great meeting Carol and Tom. We closed early, and Carol was my relentless advocate and partner in dealing with the bank, insurance, lawyers, closing company. She attended the closing in my stead. She was there every step of the way. I guess the greatest compliment I can give a person is, I trust her, and she is good people. A month after closing, she still reaches out to say hi and offers local eyes, ears and knowledge on my next steps moving forward.

ZillowVERIFIED

It was a pleasure working with Carol. I was looking to sell my home quickly to relocate for a job. She was clearly familiar with the local market and provided sound advice. She was very responsive and worked efficiently, making the whole process go very smoothly. She got the job done, and ahead of schedule!

ZillowVERIFIED

Could not have done this without her help. Top notch communication not only with me but also with everyone we worked with along the way. I knew very little about the process of buying & selling - Carol lead me thru the whole process lowering my stress level. If & when I needed a contractor or second opinion she knew just who to call. She went above & beyond what any realtor should be expected to do & for this I will be forever grateful. Even after closing she picked up my mail that wasn't forwarded & shipped it to me. I would highly recommend her if you are considering selling or buying. I could not have made this move without her help. Thank you Carol!

ZillowVERIFIED

Carol was so wonderful to us while working on selling our home.. She is very engaged and very communicative. She kept us informed all the time and gave us very good advice. She definitely knows the area and diligently looked for any information she didn't know or was hard to find about our property. We highly recommend her. She took photos of the rooms and our beach area and had them virtually staged for the listing... many interested buyers commented to her on how much they liked that as it gave them ideas on wha they could do to the place if they bought it. . She wrote up a wonderful and enticing description of our home and property. She was able to get a house cleaner and a plumber to come very quickly to meet our needs.

ZillowVERIFIED

Carol sold my property in record time. Yet, I still had the time to pack up my home and get moved in time. It was a real peace of mind. Thank you for keeping me on track to be ready to leave my home of 16 years to move to a newly built home.

ZillowVERIFIED

Carol did an amazing job at assisting us with our purchase of our first home. She was patient and answered any and all questions we had, and being first time home buyers we had a lot of questions! She stuck it out with us through this long process and made sure we didnt settle for something just because it was in our price range. I wouldnt use any other realtor but Carol she has the knowledge and experience and she truly cared about helping to find the right home for us.

ZillowVERIFIED

Our situation was a bit unique in that we were involved in a lawsuit after signing a purchase and sale agreement to sell our house when a family member was having some serious medical issues and the buyers would not release us from our P& S and therefore to avoid a long lengthy and expensive court battle, we were being forced to move even though the medical issues were continuing. This is not a way you want to buy a house in a very tough buyers' market especially in our price range and dealing with complicated medical issues and having to move under such stressful circumstances. I can't tell you how proactive Carol made this entire process. We needed to find a house and close very quickly which meant acting quickly. I met Carol at one of her listings' open houses. At the time I was very emotional, and this was not how I wanted to find a house let alone buy but we were under alot of pressure and we needed to get a house. Even though Carol was the listing broker, I mentioned to our broker how much I liked her. So when I went back the following day to look at the house again without my broker I had an opportunity to explain our situation to her and her compassion for our situation was so empathetic and it was clear to me how much she really wants to help her clients. Although we had an incredible broker, we had worked with for a number of years it was just not feasible for him to help us as quickly as we needed to act and he supported us working with Carol and that is how we came to work with Carol. She took the reins for us and really went above and beyond to help us get a house and get it quickly. She presented properties to us we did not even know about and made same day showings possible even when 48 hours was requested. It was a very tense situation because of the lawsuit but she easily recognized this and made us feel relaxed and not as overwhelmed. Her knowledge of real estate and what to look for when looking at houses along with our years of working on houses made us a good team since we knew that we did not have time to do home inspections. She worked us around her very busy schedule and always responded to any phone calls and text messages immediately. It's clear to me that her number one priority is to help her clients and her many years of experience is what makes her one of the top real estate agents I have ever worked with. To top it off I felt a very strong connection with her because of the level of compassion she had for our situation and how at ease she made me feel knowing she "would find us a house". Its not easy to deal with people when emotions are running high but Carol did such a great job in helping us relax and feel confident that it was all going to work out. We have no plans on staying in our house for a long time and you can bet that we will be calling Carol and I look forward to hopefully working with her again but under much less stressful circumstances.

ZillowVERIFIED

Having gone through buying and selling before I was dreading the process until we met Carol. She was highly recommended by local friends and contractors. She did not disappoint. From the first time we met all the way to the closing, Carol communicated everything and was the most seem less closing. I didnt have to do any work. We will be using Carol for a future purchase and recommending to our friends.

ZillowVERIFIED

Carol is very professional and extremely knowledgeable. She helped with BOTH the buying and selling process. Since I have never done this before, it was extremely helpful to have someone on my side that could explain every step of the process as well as answer all of my questions. She never failed to return phone calls/emails and worked hard to get me my first home.

ZillowVERIFIED

Carol made my experience so much easier than it otherwise could have been. It all went smoothly and her attitude is always positive. I highly recommend her!