Ben Olsen

ZillowVERIFIED

Joy is very easy to work with: friendly, responsive, patient and very knowledgeable about Lamorinda. When we were ready to put in offers, she will provide her expert advices and work quickly to ensure we will have a good shot. After our purchase, Joy continued to help us navigate the new community, providing info on schools, childcare, local events, etc, making the move/transition as seamless as possible for our family.

ZillowVERIFIED

I worked with Lori True and the Olsen Team for both, the purchase of my home and subsequently the sale of the same California home. Lori is very knowledgeable about the local market, she is an energetic and responsive realtor, in a hot housing market those attributes might be critical. Buying/Selling a house is a laborious task and Lori can help you narrow down to the important details. I strongly recommend Lori for you real estate transactions.

ZillowVERIFIED

I have moved with my corporation several times and have had a tremendous amount of experience with all persons in the real estate market (both sell, buy, and rental). Kyle is one of my all time favorites. He made my wife and I feel so relaxed with the process. I always enjoyed taking his calls and he respected our time. It felt like he was going out of his way to help us and he really made our move to the Lamorinda area feel warm. Hire this guy and enjoy the experience like we did.

ZillowVERIFIED

Lori was a tremendous help during what was a rough market for buyers. She was by our side for 9 months answering questions, educating us about the home-selection and home-buying process, and helping us bid as first-time homebuyers. She was patient and didn't pressure us at all. We also appreciated how knowledgable she was about the bones of a house, remodeling, and home-owning tips. You can tell she has a lot of experience. She also got us in touch with great lenders and contractors. We highly recommend her!

ZillowVERIFIED

We were in search of houses in the Lamorinda area and connected with Joy when we first moved to Moraga. She was very friendly and enthusiastic. Honesty and patience were some of the traits that we admired about her. She was also very responsive and always available. She would visit the property and take videos for us whenever we couldn't make it to the in-person tour. She even suggested to us a pre-emptive offer to avoid competition. She always had our best interests and knew what kind of house we exactly wanted. Overall, it was a very pleasant experience working with Joy.

ZillowVERIFIED

We met Joy in an open house. She was nice and enthusiastic. Although she was not the listing agent, she still patiently provided us as much information as she could plus some suggestions. She had plenty of local resources, provided us in-depth information for decision making. She would shoot a video at the prospective property, walk through it, then suggested us to go if it is good. She suggested us making a preemptive offer could avoid having competition based on the local information. By the time we finished purchasing our first home, it was just less than 30 days since we first met Joy.

ZillowVERIFIED

Joy was more than helpful in finding us a home we loved! She was extremely honest, upfront, and was able to find us a great house that fit right in our price range! She was extremely communicative and easy to reach to answer any of our questions at all times. She made finding a home a breeze and we are very grateful we found her and her team. Joy's team really care about their clients and are always updated with whats going on in the market. I've worked with a few agents before but Joy is the best, I Highly recommend her!

ZillowVERIFIED

Had an amazing experience with Ben and Erin Kelly. The two helped us understand the area and the current market conditions. Additionally, both helped identified areas to consider within each open house and provided honest and candid feedback during the process. At the end, Ben and Erin helped us find the house that we wanted within our budget and that's no easy task in today's environment.

ZillowVERIFIED

Excellent family owned team! They are experts in the Lamorinda area! Erin Kelly is a phenomenal real estate agent and she helped me and my brother purchase our first two homes. Thank you so much!

ZillowVERIFIED

In search of our dream home in Moraga, a town known for its highly rated public school system and safe environment, we were extremely fortunate to have been connected with Joy Rayner of The Olsen Team. Joy is an exceptionally knowledgeable, hard working, competent realty agent. She has in-depth knowledge of the realty market and extensive local realty expertise of the Lamorinda community.She is exceptionally friendly, honest, patient, responsive, supportive, resourceful, enthusiastic, and always genuinely interested and committed to helping her clients. She always goes above and beyond in meeting the needs and expectations of her clients. Since we were new to Moraga, Joy took us on a personal tour of Moraga, sharing with us her personal experience as a local resident, the demographics, community resources, schools, pros/cons of the various neighborhoods, shopping areas, parks, and hiking trails. Joy always stayed on top of sending us instant notifications of any potential properties on the market. With each property, Joy studied and researched the property beforehand to ensure that it matched our expectations. She also personally checked out the property before arranging for a private tour. On various occasions when we were out of town, Joy even video-taped the properties for us to view.She always provided us with a concise yet detailed assessment from the overall location of the property to the quality of its construction. If needed, she would seek expertise supports from The Olsen Team to check on defects, second opinions, and recommendations.Joy kept constant communication with us and was our voice of reason when we needed it the most. We were very thankful for her warmth, friendliness, enthusiasm, and encouragements during time when we were discouraged. When ready to place an offer, Joy patiently helped us navigate the ins-and-outs of purchase negotiations.Joy was great at communicating throughout the process and was always responsive to our calls, text, emails whenever we needed her.We trusted her for advice when to proceed with an offer andwhen it was appropriate to move on. Thanks to Joys wealth of experience, hard work, and persistence, she helped us find our dream home! Joy continued to help us even after the purchase with finding contractors for remodeling and supplier recommendations.It is absolutely clear that Joy and The Olsen Team genuinely care about their clients and building lasting relationships.We considered Joy not only our realtor, but our dear friend!It is our honor and our pleasure to recommend Joy Rayner to be your next realty agent!