Audrey Mason

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ZillowVERIFIED

Cant say enough great things about Audrey and Brent! This was our second time working with them (purchased with them in 2018, and again in 2024). They take the time to understand exactly what we were looking for, and never pressured us to see houses that didnt fit. Audrey found the right house and got us a showing a day after it hit the market; exactly the what we needed for an early offer in a tight market. Thank you team Mason!

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ZillowVERIFIED

Audrey and her son were mine and my husbands landlord and I would NOT recommend renting property with them. We lost majority of our security deposit due to the interior of the garage being dusty, dirt under the fridge, and some wear and tear dirt on the white walls. We lived in the townhome for 3 years, hence the reason why this is considered wear and tear. When Audrey performed our inspection, it was very aEURoeblue gloveaEUR? military-like: scraping finger on top of cabinets, moving the fridge, asking us to sweep leaves in front of the front dooraEUR| it was fall time, of course theres going to be leaves. After arguing that these things were typical aEURoewear and tear,aEUR? Audrey retuned less than half of our security deposit and kept the rest for repairs that should be made anyways when a tenant moves out. I.e: painting walls & railings. They hired a aEURoehandymanaEUR? who we would have to beg to come out to do anything. We would have to ask multiple times before he would come. When he would come, he was rude. Would wear dirty shoes in the home and leave dirt marks in our shower and laminate floor. During our last conversation, Audrey mentioned that she hopes we can buy in the future so that we aEURoedont have to deal with renting anymore.aEUR? Renting is not supposed to be this difficult. And security deposit should not be taken if there is no damage.

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ZillowVERIFIED

The Mason team worked very hard with my property purchase and went above and beyond to help with any request needed for the mortgage company as I was out of state and couldn't be there to accommodate the requests

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ZillowVERIFIED

Where do I even begin? Audrey and her team at Mason Real Estate have been an absolute dream to work with! From the moment we decided to sell our house, they were there for us every step of the way, going above and beyond to ensure a smooth and successful sale. Audrey's knowledge and expertise in the real estate market were evident from the start. She guided us through the entire process, explaining everything in detail and answering all of our questions with patience and clarity. We felt well-informed and confident in our decisions, thanks to her guidance. But it wasn't just Audrey's expertise that impressed us; it was also her kindness, attentiveness, and genuine care for our family. She made us feel like a top priority, always available to address our concerns and provide support. Even during challenging times and complicated circumstances, Audrey remained a steady and reassuring presence, handling everything with professionalism and grace. Her team at Mason Real Estate was equally exceptional. They were always there to assist us, whether it was coordinating inspections, dealing with repairs, or providing valuable advice and resources. Their dedication and commitment to ensuring a smooth and successful sale were evident in every interaction. But what truly sets Audrey and her team apart is the sense of family they create. We didn't just feel like clients; we felt like valued members of their team. They made us feel heard, understood, and supported throughout the entire process. It's rare to find a real estate agent and team that genuinely care about their clients, but Audrey and her team at Mason Real Estate are the exception. We cannot thank Audrey and her team enough for their exceptional service, professionalism, and genuine care. We wholeheartedly recommend Audrey and Mason Real Estate to anyone looking to buy or sell a property. They are simply the best in the business.

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ZillowVERIFIED

Audrey, Brent, and Nancy are a true team. They worked together to provide incredible customer service. They truly were advocates for my wishes. Buying a new place is very stressful, and they did an excellent job of helping things move along.