Alice Chin

ZillowVERIFIED

I was selling my home the end of September. Alice?s team did a great job. My home was professionally staged I had an offer in a slow market in a couple of weeks. I would recommend her team and I have.

ZillowVERIFIED

Weve worked with Alice and her Compass team associates for selling our townhouse, finding our family 2 rental homes and most recently we worked with Tiffany from Alices team to purchase a single family home we love! It was a long, long process (5.5 years from selling to buying again) -- but we finally found the right home, at a price we could afford at the right time thanks to Alice, Tiffany and the Alice Chin Team. They helped us find a great mortgage company, an awesome lawyer, and a great home inspector. They answered all of our questions, they helped us get a home that we love (even though it had multiple offers on it) and they were available whenever we needed them. I highly, highly recommend them to everyone! They are the best!

ZillowVERIFIED

After talking to a couple agents, we decided to work with Alice. And we made the right choice! Alice and her team are wonderful. Alice was very familiar with the Naperville area and thats what we needed as we were not familiar with the area but were looking to buy a house in the city. She was professional, efficient and patient. She always responded to our questions very quickly, and gave us constructive advice. She was able to give us ballpark of some minor updates we think the house needed when doing a house tour so that we have a better idea what we would likely need to spend after closing the house, allowing us to make a more informed purchase decision. Alice helped us craft a good offer and she got our offer accepted in a highly competitive market. She was very quick to schedule showings and arranged her other team members to help with the showings when shes unavailable. Her team member, Jim and Brooke, helped show us two properties and they were both knowledgeable and very personable. We love that Alice was very quick to handle every bumps we encountered on our home buying journey. Knowing that Alice and her team will be there to take care of things made the whole home searching and buying progress less stressful for us. We cant imagine how much more hair we would be losing due to stress if not for Alice being so reliable and reassuring. Alice and Christina also helped us find good contractors for our home update and repair needs. They went above and beyond to meet our needs. We greatly appreciate their service and wholeheartedly recommend Alice and her team to everyone looking to buy or sell.

ZillowVERIFIED

I highly recommend The Alice Chin Team for all of your buying and/or selling needs. She and her entire team are professional experts in each of their important roles, and I depended on their expertise. They delivered! Ive used them twice now because they are dependable, knowledgeable, and personable--they do their homework diligently on your behalf, and they can be counted on to get the job done under stressful times! Extraordinary team!

ZillowVERIFIED

I cannot thank this team enough! We had tried to sell our home a few years back through a completely different real estate company and it was an absolutely miserable experience. It is hard enough to sell when currently living in the home(which we were the first time) , but living in the complete other side of the country (this time) really adds a whole new set of challenges. Never once was I left wondering if they had everything covered. The professionals they recommended were equally as professional. From first conversation to closing day..8 weeks total! One showing the day before it went on the market...6 showings and 4 offers within 48 hours! Yes the market was on our side, but thanks to their well organized process, things moved along very quickly and seamlessly! I would highly recommend them to anyone looking to buy or sell in their covered areas!

ZillowVERIFIED

I believe only truth matters, Yes we have several properties in Naperville area, and agreement was if Alice and her team were able to find quality applicants then they would get their commission, I had informed her before the contract that the houses are listed on Zillow, No promise was ever made for property management, we asked for help and were willing to pay the fee for the help. After I found two quality applicants myself, Alice still demanded a full months rent when our agreement was if I found the tenant she would get half of the rent as commission which was fair and mutually agreed, Alice repeatedly expressed her paranoia about Zillow and how Zillow would get bad applicants etc. In fact Zillow rental manager has been life changing and amazing, All the landlords should try it, these realtors (most of them) are only interested in their commission and will ignore your screening requests or criteria even if within legal parameters, I had two exceptional ones for years before they went into commercial leasing etc. The Tenant who was checked in by Alice was so disappointed that the tenant also self reported he would publish a negative review. Not to mention Alice has told us during walk out with previous tenant that our property was in excellent condition but when this new applicant moved in, we had to spend thousands of dollars to fix the issues beyond normal wear and tear and not noticed or documented by Alice/Team. Zillow Rental Manager is Excellent Resource and encourage everyone to use it. Gets you immediate responses and also quality applicants which you can screen via the Zillow application.

ZillowVERIFIED

Excellent real estate team, highly professional, responsive, polite and helpful. Our home was sold in less than a week! Each one of the team member was fantastic.

ZillowVERIFIED

We sold our first home with Alice Chin?s team. They were always very prompt and professional and had great recommendations for things we needed like a pest control company for the termite inspection. Communication was always quick and helpful. Tiffany was amazing!

ZillowVERIFIED

Jim Gargano and Alice Chin know their business! Sadly, I had to sell my Dream Home due to medical reasons, and when I saw the house two doors away from mine was only on the market for a couple of weeks before it went under contract, I knew I had to use their Real Estate Agent. After looking up the agent, The Alice Chin Team, I contacted Alice and signed a contract. Everyone I dealt with at the Alice Chin Team was extremely professional, helpful and polite. I especially want to thank Jim Gargano for ALWAYS being available and ALWAYS willing to help me deal with all the issues that came up. Jim Gargano made the process of selling my home seem almost effortless. Thank you to all of The Alice Chin Team, and a Huge thank you to Jim Gargano for his Knowledge, professionalism, politeness, kindness, wonderful suggestions and negotiating skills!!

ZillowVERIFIED

Working with such a professional team like the Alice Chin Team made my experience in finding a new home exceptional. My agent Britta was knowledgeable, responsive, timely and honest. The team works great together for the benefit of the buyer and makes the transition seemless. You cant do any better in choosing them to represent you whether you are buying or selling a property! Thank you!