What can I do if I have concerns with my agent?

As a Real Estate Broker with several agents on our team I have run into this situation. Not everyone is a good fit. If you have these concerns I do believe the best thing for you and the agent is to discuss them in person and be honest and respectful. The Realtor has put time and money into the sale of your home. They should at least be able to address your concerns. If after you address the concerns and you are still not happy with the situation, then you should begin looking for an agent that is a better fit. My guess, your agent will handle it like a professional and use the feedback to grow to become better at what they do and help you to a successful home sale:). Best of luck.

Start with a "Formal Performance Review." Clearly document missed deadlines or communication gaps and present them to the agent in writing. If the issues persist, contact their Managing Broker; the broker owns your listing agreement and can often assign you a new agent within the same firm without legal penalty. Always check your contract's "Termination Clause" for any notice period requirements (usually 30 days).

Explain that you are unhappy and would like to go a different route.

The best place to start is by asking your agent for her opinion as to why buyers are backing out. There could be several reason. In the current market interest rates have an impact on the buyers purchase power and it is possible that they were priced out of the market with the latest rate hike. Although agents sometimes do not want to work with one another they usually put those feelings aside in the interest of their client. Lastly, make sure that you ask to see all offers that are sent in writing.

That is a tough situation to be in for a seller. As a seasoned agent, I share all feedback with my clients, the good, the bad and the ugly. While I may be sharing things a seller does not want to hear, open, straightforward and honest communication with clients is key to a great sale. I would ask you agent why things are falling through? I am a Chicago Burbs agent, what we have seen in our market is a flurry of activity, homes selling in hours or days and unbelievable bidding wars. Statistics are showing that buyers have remorse at offering so much over listing prices, esp in a shifting market, home inspection issues came up, buyers could not qualify with rising interest rates, or homes are not appraising. I know it can be very frustrating for you and most likely your agent. Did you have your home staged, did you have professional photos taken? It does not sound like the marketing is an issue, just getting a buyer to stick. There are a few ways you can go about this, first, I would have a discussion with your agent, do it in writing and be kind but firm with your questions. I would directly ask what are the reasons given for each contract falling apart. The attorney will likely not know the details, as your agent should. If it is inspection issues, you can ask you agent to get the details from each buyers agent, fix the issues. Best of luck, communication is key.

Hi Michelle, there is something that appears to be spooking the buyers. Any inspection issues that you need to fix. The agent wants to earn a commission and would sabotage the deal. Find out why. You also have an attorney representing you. What did they say?